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Plugin Reviews

Jetpack by WordPress.com

Supercharge your WordPress site with powerful features previously only available to WordPress.com users.


67 reviews
Average Rating
3 stars
3.9 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
1 star
Doesn't Seem to Play Well with SSL
By , for WP 3.8.1

This plugin does not seem to work with SSL. I have WordPress HTTPS Version 3.3.6 installed and as near as I can tell, whenever the part of this plugin controlling comments tries to connect to WordPress.com, it does so insecurely. The return from this then fails (I would guess the HTTPS code views it as an injection from a non-secure location) which causes the comment to not submit.

I also have a problem with the Plugin showing up on a generic site users Dashboard. All of those different things to click on plus a WordPress.com login bar. I have to believe that would be extremely confusing to a generic user.

I've had to deactivate this plugin in order to keep my site working under SSL.

1 star
Would be great if it didn't disable post editing
By , for WP 3.8.1

For some odd reason, when I connect Jetpack to wordpress.com, it totally disables my ability to edit posts which is ridiculous. I'm unable to view or edit html (button doesn't work) and I'm unable to add hyperlinks. Anyone know why? Once I deactivate, I'm able to do everything as usual. Totally bummed because I was excited about this.

1 star
Cut the performance of my Blog.
By , for WP 3.8

This Plugin Cut the performance of my Blog. My site was slow as an old man. I tried to activate or deactivate some of the modules but nothing help. Nothing for me!

1 star
Biggest Automattic Failure Yet
By , for WP 3.8

Great idea but this plug in creeps the site, makes it so slow, and crushes images. Photon in my opinion is a way to NOT GUARANTEE your visitors will see any products images. Avoid for now. God I hope WP reads this and does something about it

1 star
Mostly a Failure
By , for WP 3.7

Publicize has been slowly failing, and is now defunct. When I started using Jetpack in August, everything worked fine. As I populated my small, local news site with articles and images, however, Jetpack got quirky.

The wrong pictures would be posted to Facebook. I would have an image of a football game on a field hockey article, for example. Sometimes no picture at all would be posted. Sometimes articles would post to Facebook, sometimes they wouldn't. And it is SLOOOOWWWWWWWW.

I read through the forums and tried to learn about XML and Facebook codes and whatsits (I am not a programmer - hence my liberal use of WordPress and plugins). The forums are absolutely littered with reports of this problem and moderators/developers telling us they can't see a problem, can't reproduce a problem, or just not responding at all. I see Threads closed or marked resolved that most certainly were not; more like someone got frustrated with the complaints and just shut down the discussion.

I double checked image sizes. I made sure publicize was checked. I disabled, uninstalled and reinstalled plugins. I disconnected and reconnected FB and Twitter. Nothing worked.

Anyway, I DID get Jetpack Publicize working correctly and reliably for like a month after some miscellaneous updates (I'll never know which update did it, but whatever). Then problems started again occasionally. Then more occasionally. Then nearly always.

After publicize attached a picture of a Disney character to an obituary, I finally shut off publicize and manually get up every morning and manually cross post my day's articles to Facebook. Today, that stopped working. NO image. I can get text, but this is a news site and I rely on visual.

I go to the next article and it DOES pull an image; the featured image from the previous article that Jetpack couldn't seem to find when I was actually trying to publicize that article. Brilliant.

So here is a summary - 1) Jetpack Publicize works unreliably, if at all.
2) Apparently the Jetpack developers feel Facebook and their magic code is to blame. Maybe it is, but not the point.
3) Threads here go back 2+ years with the same complaints from users, same excuses from developers, many, many updates and versions of WP and JP, and no solutions.
4) Jetpack's components can be replaced by more reliable and better feature plugins in a few minutes.

Let's just get one thing straight - Jetpack Publicize (and sharing for that matter) boasts about its functionality that isn't. Facebook is the top 1 or 2 most visited web site on Earth. Facebook has no obligation to your middling plugin. If you want to play the game, you play using the Facebook rules until someone else comes along. Then you play by whatever rules the new behemoth establishes. That's how it works.

You don't write a program that doesn't work with your host application(s)then claim the hosts need to fix their core. Uh-uh.

If you can't make your program work with WordPress and Facebook - consistently and reliably - then your product is an abject failure, is it not?

I understand it's free, and I appreciate that. But it is also useless. The results can be downright unacceptably embarrassing to my site. I can't use it. Many, many others can't use it. You can make excuses about FB updates all day. Maybe there is no way to write a plugin that will publicize to FB properly. I can live with that. But don't sell me a bill of goods claiming you can if you can't.

Fix Publicize or eliminate Publicize. Period. No more excuses. No more sending virtual newbies on wild goose chases through CSS, PHP, HTML and XML. Enough already.

1 star
By , for WP 3.6.1

Many features, very bad performance.

1 star
not that good
By ,

I had to log into my wordpress.com account and suddenly it made crash my whole website, showing an error 500 EVERYWHERE ! And when i finally manage to unblock it and delete the plugin, IT KEEPS MESSING UP MY INSTALL, showing randomly error 500 again !!!

1 star
Not worth the hassle
By ,

I've tried using this a few times, and it just doesn't play fair. Doesn't integrate well with other plugins, and doesn't give you enough settings. There are other free plugins that do a better job of the core features here.

1 star
By , for WP 3.6.1

I have installed or upgraded Jetpack on several sites, all using the most recent version of WP. It breaks my WordPress sites.

Any suggestions? Are you planning an update?

1 star
Broken Mess
By , for WP 3.6

Messed my dashboard up so badly I had to do a fresh install, avoid.

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