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Plugin Reviews

iThemes Security (formerly Better WP Security)

The easiest, most effective way to secure WordPress in seconds.

25 reviews
Average Rating
4 stars
4.7 out of 5 stars
You are currently viewing the reviews that provided a rating of 2 stars. Click here to see all reviews.
2 stars
sooo buggy!
By ,

I was using the BWPS version, and reinstalled this after their change to iThemes Seciruty, but the changeover was a disaster so had to switch back to the original one again.
Once set-up, the old BWPS was really effective, but I thought I should eventually change to the more up-to-date version to keep up with the wordpress updates, so went for the iThemes again yesterday, after uninstalling the BWPS to make it an easier transition - what a nightmare! have been totally locked out and couldn't get back in without a FULL site restore - so wasted about 12 hours!
if you read the support threads, there's still loads of different bugs and errors that aren't being resolved, so I'm abandoning ship and trying a totally different one - as it couldn't be worse!
What a shame, as when it was working it was great!

2 stars
watch out before activating
By , for WP 3.9.1

careful, it seems to work okay on one site, but it brought down my other site. Must be a conflict with some other plugin. If anyone knows of any let us know.

2 stars
The old version of Better WP Security was rock solid - the new one...
By , for WP 3.9

The old version of Better WP Security was rock solid - the new one not so much.

Both myself and my clients are randomly being locked out. The only way to get back in is to rename the plugin folder to disable it.

Too bad. Really liked it but it's costing me time and money to work around it when it stops working.

Sad.

2 stars
Too many problems to keep using this.
By , for WP 3.9

Had been a long and happy user of Better WP Security until the change to iThemes. Since then frequent issues including… DB backup not working, then locks on htaccess errors, ssl being added to wp-config.php (without being activated). Attempts to disable iTS 4.0.27 before updating to 4.1.5 and all data in wp-config.php was removed bringing down the site. Had to restore the file (to get the site up) Then delete iTS and reinstall to get iTS to work again. There seems to be issues with every new update recently and way too many updates in a short time frame. Issues present on WP 3.8.1 and 3.9. Moved from a 5 star to a 2 and testing alternative security plugins. Hopefully you guys can get what “was” an excellent plugin stabilised.

2 stars
Wouldn't recommend since name change
By , for WP 3.9

I've been using this plugin for a long time, really liked the old plugin, felt like it did a good job.

I can't say the same for this new version of the plugin.

Ran into a few problems (not major, but problems that other security plugins don't have, so why should I put up with it). Also couldn't find some of the features of the old plugin.

Its not the worst, still does a good job but I will be using other security plugins for now. It seems to me as though the old plugin was pulled apart, taped back together and quickly spray-painted with Ithemes branding.

2 stars
Once a good plugin, now gone bad
By , for WP 3.8.3

What a pity what these iThemes people have done to this plugin since they took it over and issued version 4.x.
The first times I updated from v3 to v4 a few weeks ago, it broke my dashboard. I needed to delete the plugin via FTP. Now I gave it a second try and I could at least install it.

But now all the hundred options are on a single page. Why? You have to scroll up and down like hell, making it complicated. Why not leave them in different tabs??? What do you think tabs are for?

Even the start page of the plugin is now seven screens long and fully packed with multiple things, making you lose track of your security issues.

On the other hand, there seem to be no new features or functions. Thats why I keep version 3.x on my other WordPress sites, trying out a couple of other security plugins right now.

2 stars
breaks your site to save it from hackers
By , for WP 3.8.2

It was shaky before, although it worked. However, soon after the update it broke my site with an error. I had to rename the folder via ftp to have the plugin disabled, and now I'm considering to remove it from all of my sites.

2 stars
German Translation?
By , for WP 3.8.1

Hello,
my english is not good, there will be in the future a German translation?

2 stars
New upgrade is the ultimate security!
By ,

It will lock out all admins and every visitor. Nice job iThemes! Nobody can hack my site now!

2 stars
locked me out of backend dashboard
By , for WP 3.8.1

Versions before 4.02 worked fantastic! But 4.02 - Installed, and while I was updating some files in the back-end it just locked me out. I deleated the plugin, but when I came back I ws still locked out.

I would up having to delete my wp install and install a backup I had made BEFORE I updated to 4.02. I guess we should always backup before installing any "re-done from the ground up" plugin.

I'm sure this will be wonderful at some point, but I'm not going to try it for a while because it was buggy for my install.

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