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Plugin Reviews

BackWPup Free - WordPress Backup Plugin

Schedule complete automatic backups of your WordPress installation. Decide which content will be stored (Dropbox, S3…). This is the free version


44 reviews
Average Rating
4 stars
4.3 out of 5 stars
You are currently viewing the reviews that provided a rating of 1 star. Click here to see all reviews.
1 star
CONTAINS MALWARE! Or creates a tunnel for malware injection
By , for WP 3.9.1

I've discovered that more than a dozen self-hosted WordPress-powered blogs have been compromised with malware and malicious code injection through the BackWPUp plugin (latest and previous two versions at least).

Below is a small segment of the malware scan report delivered by my host, Rackspace, for the WordPress sites on my dedicated servers. The entire report is 3879 lines long.

If you use this plugin, I strongly encourage you to ask your host to run a scan on your site(s).

http://www.site01.com/web/content/wp-content/plugins/backwpup/sdk/WindowsAzure/ServiceManagement/Models/HostedService.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site01.com/web/content/wp-content/plugins/backwpup/sdk/Aws/Guzzle/Parser/Url/UrlParserInterface.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/Aws/Guzzle/Common/Collection.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site01.com/web/content/wp-content/plugins/wp-cufon/wp-cufon.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/Aws/Aws/Common/Exception/ExceptionFactoryInterface.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site01.com/web/content/wp-content/plugins/backwpup/sdk/OpenCloud/OpenCloud/Base/Base.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/SwiftMailer/dependency_maps/message_deps.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/OpenCloud/OpenCloud/Base/Exceptions/MetadataUpdateError.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/Aws/Guzzle/Http/Message/HeaderComparison.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site01.com/web/content/wp-content/plugins/backwpup/sdk/Aws/Aws/S3/Model/Grant.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/Aws_v1/utilities/mimetypes.class.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/WindowsAzure/Table/Models/Filters/ConstantFilter.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site01.com/web/content/wp-content/plugins/backwpup/sdk/Aws/Aws/S3/Enum/Protocol.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site01.com/web/content/wp-content/plugins/backwpup/sdk/Aws/Guzzle/Service/Command/Factory/CompositeFactory.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site01.com/web/content/wp-content/plugins/backwpup/sdk/PEAR/Console/Getopt.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site01.com/web/content/wp-content/plugins/backwpup/sdk/Aws/Guzzle/Parser/UriTemplate/UriTemplate.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site01.com/web/content/wp-content/plugins/backwpup/sdk/WindowsAzure/ServiceBus/Models/ReceiveMode.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site01.com/web/content/wp-content/plugins/backwpup/sdk/SwiftMailer/classes/Swift/CharacterReader/GenericFixedWidthReader.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/SwiftMailer/classes/Swift/Mime/EncodingObserver.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/WindowsAzure/Common/Internal/InvalidArgumentTypeException.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/Aws/Aws/S3/Exception/MalformedXMLException.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL
http://www.site02.com/web/content/wp-content/plugins/backwpup/sdk/OpenCloud/OpenCloud/Base/Exceptions/JsonError.php CLOUDSITES.PHP.Mailer.020.UNOFFICIAL

1 star
Can't risk getting Pro
By , for WP 3.6.1

Can't get it working on free version so definitely will not risk getting paid version. Shame their so tight with forum support (Blurring out replies in forum)I want a pro version plug-in but won't waste my time here if i can't get the free version working with my install. My money is going somewhere else.

1 star
Too many issues and ZERO author response
By , for WP 3.6.1

Constantly dealt with timeout errors, incomplete TAR files, unable to use any compression techniques, and plugin won't delete old backups no matter what I set it to. Cherry on top? No plugin author response on these help forums. Go ahead, look at all the started threads. All users needing help. Rarely an author response. Guess they only respond to the paid pro version. Shame.

For those looking for a plugin without the above mentioned issues and one that has an active author, check out XCloner. Running sweet on my WP install. And my total backup is about 10GB! Finally...

1 star
Un engaño no permite restaurar en versión gratis
By ,

Lo desistalo despues de una pérdida de tiempo para que quiere un plugins de copias de seguridad que no tiene la opción de restaurar. Eso es engañar a la gente es medio plugins

1 star
Cannot restore database
By , for WP 3.6

The biggest disadvantage of this plugin against other backup plugins: you cannot restore your database with this plugin!
So I see no sense in using it!

1 star
Repeated timeouts, unfaithful backups
By , for WP 3.6

From WordPress 3.5.2 (when I first installed the plugin) to 3.6, I always get warnings and timeouts, and then the job finally completes. I ignorantly didn't verify my backups, and when I eventually did, they didn't seem to be properly encoded, so I couldn't recover them. Looking at the support forum, the plugin creators seem to utterly ignore us free users. I mistakenly thought that a freemium solution would be superior, but not in this case. I've dumped this plugin and I've switched to Online Backup for WordPress, another free solution, which works perfectly for me.

1 star
doesn't work with wp3.6
By ,

very strange but after update my wp-site to 3.6 i had also an update of backwpup, after installing this update backwpup was removed from my site, tried installing this plugin again, but it did not work again.

1 star
Do not use if you have multi-site!!!
By , for WP 3.5.2

I attempted to use this plugin to backup my medium sized wordpress multisite installation and during the DB Optimize process, the entire website stopped responding and was showing database connection errors. Upon investigation, I found that there were about 30% of my 488 tables "In Use" according to phpmyadmin.

After much research, I found that I was able to manually (via SSH) use myisamchk to force the table back into operation.

If you are encountering this problem, use the short tutorial found here (it's the one that I used)

My wordpress install is now functional and I will gladly be putting up an unfriendly review of this awful plugin wherever seems fit.. Thanks for nothing BackWPUp!

1 star
Unusable product. Terrible support.
By , for WP 3.5.2

While this plugin used to work just fine, the last few updates have made it completely unusable (whether scheduled or manually launched), but most frustrating is the complete lack of response in the forums (we're talking months).

3 of 98 support threads in the last two months have been resolved.

1 star
Best backup plugin ever (READ THE UPDATE)
By , for WP 3.5.2

UPDATE: I had to change my review because I'm suffering this bug and the plugin doesn't work well anymore. I'll change the review again if the bug is fixed.

UPDATE 2: I've stopped using this plugin and created a bash script that does the same. Therefore, I keep the last rating I gave.

This is definitely the best backup plugin I've tried, does exactly what I ever wanted.

Those whom the scheduled backup doesn't work, read the FAQ, it's usually the hosting's fault and not of the plugin. Simply divide the backup into several small jobs instead of a large unique job, and increase the number of retries to 99. That worked for me.

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