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Plugin Reviews

ActiveHelper LiveHelp Live Chat

ActiveHelper LiveHelp is a powerful Live Chat Server Plugin for WordPress.

11 reviews
Average Rating
4 stars
4.3 out of 5 stars
5 stars
Very flexible and powerful Live Help plugin
By , for WP 3.8

We are using this plugin for a couple of years now and have just updated to the latest version.

We use it on more than 10 sites with various agents and it works absolutely perfect.

Setup is done quickly and you can start your Live Help within minutes. If you want you can customize it's look & feel to your needs.

Also they offer a quick and professional support and a lot of tutorials. *Thumbsup!*

5 stars
Superb Active Help
By , for WP 3.7.1

We are in the field of air filters for heat recovery systems. A thechnical product with a lot of technical questions from consumers. Activehelper makes it easy to communicatie with customers at any moment they, or we want. Saves a lot of emails to be answered.

I am new in the field of wordpress and plugins so quite a lack of knowledge. The support department from Activehelper is great. I had an issue when we move our site to another environment. Peter helped us with the code and other things so activehelper worked smooth again like it did before. Great service.

5 stars
Wonderful!
By , for WP 3.7.1

At our company we have tested and have in production this plugin. Their support and ease of use of the plugin is great. Two hard things to find in a plugin.
When you require an effective tool and you need support, you have to pay for it, that is business, not everything free is good. Support is NOT free.
We are glad to pay for it. Keep up with the updates and support!

N. Cruz

5 stars
Excellent solution / Excelente solución
By , for WP 3.7.1

This system is quite reliable for my company customers, not only for the price, but for the functionality and usability. The multiple domains feature with a single license makes the possibility for a company runs differents sites for different services or products. Highly recommended.

Este sistema es bastante confiable para mis clientes de la empresa, no sólo por el precio, sino por la funcionalidad y facilidad de uso. La característica de dominios múltiples con una sola licencia permite la posibilidad de que una compañía opere sitios diferentes para distintos servicios o productos. Muy recomendable.

5 stars
This plugin is what I need. One of the best plugins for wordpress I know!
By ,

The cost is more than excellent!! and the support is amazing, they have solved all my doubts.

Active Helper worked flawlessly with my iMac.

5 stars
Nice plugin
By , for WP 3.6

This plugin has very nice features. You can know where the users you're having a chat with come from. It's also cool to be able to send pictures or links to assist your client better. I'd recommend it for any ecommerce site.

5 stars
The best live chat for wordpress
By , for WP 3.6

I have tried many live chat without any luck before to try activehelper live chat, this is the best live chat plugin for wordpress.

I would recommend this plugin to anyone needing a live chat on wordpress. The s support is excellent and they are always willing to help out.

5 stars
Blazing fast, helpful and informal support
By , for WP 3.5.1

I haven't had much opportunity to actually use the ActiveHelper application, as I am a new user still building and launching my site.

But, I made a configuration error (again) in a second ActiveHelper installation with WordPress, and the support was even better than the first time (which was great, too). Five emails exchanged, and the rep even logged into my site, fixed the problem, and my site was asking me if I wanted to chat... all within 5 minutes.

That's support. No canned back-and-forth comments. Just straightforward help.

5 stars
Powerful and very affordable!
By , for WP 3.4.2

this plugin offers 2 ways of using it. One way is to use it as a widget. This way is very easy and you will have a complete live chat system for your website, with a lot of features. By far the best you can get for this price.

The other way is to add some javascript to the site and then you can have a livechat button everywhere you want. I used this way, because i wanted a floating livechat button on my page, which is visible all the time. This was more difficult because there was no tutorial for it. But in the end it worked (with their livehelp) and now I'm happy about this professional solution ;) they will also include a tutorial for this in their new website, which he told me will be launched in 2 weeks or something like that. Conclusion: Installation of the code was a bit difficult, but now i have a livechatsolution on my website which is very powerful and very cheap.

3 stars
Paid Plugin
By , for WP 3.4.2

This plugin offers 14 Day trial, & is a Paid Plugin. If you are looking forward for a Free Plugin, You are at the wrong place.

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