Zip file not opening properly in Firefox for mac

  • Resolved textweaver

    (@textweaver)


    9 years, 11 months ago

    Hi, and thanks for a great plugin. I wanted to report something strange that is happening when I try to download an image from one of the image galleries on my site. If I use Chrome or Safari on mac, everything works fine. However, if I use Firefox to download an image I get a .zip file which, when I click on it, becomes a .cpgz file which in turn becomes a zip file when clicked. The file size is right, but it just won’t open. I am using Firefox 29.0 on Mac OS 10.8.5. One of the galleries where this is happening can be found here: http://www.xala.ch/the-five-elements-downloads/
    If anyone has a solution or knows why this could be happening I’d love to learn about it.
    Thanks once again,
    Sabra

    https://wordpress.org/plugins/nextgen-download-gallery/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author webaware

    (@webaware)

    9 years, 11 months ago

    G’day Sabra,

    Looks like you’ve deleted the name of your gallery. The gallery name is used in the zip filename. Evidently, Chrome and Safari are coping with a zip without a proper filename, but Firefox isn’t. Just give your gallery a name, and all should be well.

    cheers,
    Ross

    Plugin Author webaware

    (@webaware)

    9 years, 11 months ago

    It occurs to me this morning that you may have deleted the gallery name so that it doesn’t repeat on the page. You can achieve that by adding the following CSS to your theme’s stylesheet:

    .ngg-galleryoverview h3 {
    display: none;
}

    cheers,
    Ross

    Thread Starter textweaver

    (@textweaver)

    9 years, 11 months ago

    Hi Ross,
    Thanks so much for your extremely helpful replies!!! I tried this and the download worked beautifully in Firefox. The CSS also works except that I had to add: 

    .ngg-galleryoverview p {
    display: none;
}

    because the title was showing up twice, once as an h3 and once as a paragraph…
    I appreciate the time you took to explain this issue to me.
    Sabra

    Plugin Author webaware

    (@webaware)

    9 years, 11 months ago

    Glad it’s all working for you now! My next version will handle people deleting the gallery name 🙂

    cheers,
    Ross

Viewing 4 replies - 1 through 4 (of 4 total)
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