WordPress.org

Ready to get started?Download WordPress

Forums

127

[closed] Your WordPress.com account is not authorized to view the stats of this blog (182 posts)

  1. renkai
    Member
    Posted 3 years ago #

    Suddenly, all my blogs (self-hosted .com domains) have this message:

    "Your WordPress.com account is not authorized to view the stats of this blog"

    Stats have been working fine until suddenly today - no more stats.

    This is for blogs where I have upgraded to 3.1 and for some I have not.

    What can I do to fix this?

  2. carrrrrlos
    Member
    Posted 3 years ago #

    Me too - just noticed it now. Strange?

  3. carrrrrlos
    Member
    Posted 3 years ago #

    OK - Deinstalled WordPress.com Stats, deleted ad installed Jetpack - and connected it to my WordPress.com site. All is well.

  4. Snackmaster
    Member
    Posted 3 years ago #

    Me three. "Your WordPress.com account, xxxx is not authorized to view the stats of this blog"

    So I logged into my WordPress account and the API key is no longer available. "You can get your API key direct from Akismet now."

    So I checked Akismet and they want me to sign up and create a new key.

    So I checked my Akismet plugin settings and.... it reports I have a valid key.

    So... how do I get WP stats?????

    edit:
    I can go here after logging in and it returns my API key:
    https://apikey.wordpress.com/

  5. kaooo
    Member
    Posted 3 years ago #

    same problem here...

  6. thegunninghawk
    Member
    Posted 3 years ago #

    Likewise.

    One of my latest posts was not being tracked in the dashboard but visible in the full stats screen. But now, I get Your WordPress.com account, is not authorized to view the stats of this blog.

    I have no idea what JetPack is so it can't be the cause.

  7. Steven Christenson
    Member
    Posted 3 years ago #

    Ditto. Valid key, can login, but can't view my site stats. Going to try Carrrlos' solution. The only link I can make is that all was working until I installed the Facebook Share (New) Plugin. (I also have the Facebook Like plugin).

  8. andybadidis
    Member
    Posted 3 years ago #

    same here. I guess it's a wp problem.

    Mine says: Your WordPress.com account, (name) is not authorized to view the stats of this blog.

  9. esmi
    Forum Moderator
    Posted 3 years ago #

    I have no idea what JetPack is so it can't be the cause.

    http://wordpress.org/extend/plugins/jetpack/

    As this is a newly launched package (that includes WordPress.com Stats), I wouldn't be surprised if there are some teething problems over at wordpress.com. Please just try to sit tight and wait patiently for 24 hours.

  10. thegunninghawk
    Member
    Posted 3 years ago #

    Oh, I will esmi, I'm in fact off to sleep :)

  11. farzan1992
    Member
    Posted 3 years ago #

    Same here. Stats is saying that:

    "Your WordPress.com account, [USER-NAME] is not authorized to view the stats of this blog."

  12. michaelp42
    Member
    Posted 3 years ago #

    same here. looks like its a global problem. my guess (hope) is that it'll be working again when i wake up in the morning.

  13. B00mtastik
    Member
    Posted 3 years ago #

    I have a feeling that the new JetPack plugin is going to be the replace for it, since if you read about it, it says JetPack is supposed to make available to all self installations, the same things that are in wordpress if you had an account with wordpress.com (EG: XXXX.wordpress.com).

    I'm thinking it'll be that, but, not sure until wordpress tells us otherwise.

  14. bowtie6
    Member
    Posted 3 years ago #

    This is insane! Same problem here.

    Deleted the plugin, added it back and it got worse. Now I'm getting all kinds of errors stating the API key is not valid and belongs "to somebody else". WTF?

    I've had my blog up and running for about a month now, and stats have worked flawlessly. Today they don't.

    Suggestions?

    BTW: I don't have JetPack.

  15. B00mtastik
    Member
    Posted 3 years ago #

    It could also be the DDoS attack they had. Just sayin'.

  16. Snackmaster
    Member
    Posted 3 years ago #

    Someone at WP needs to un-press the button and re-launch the Jetpack.

    I've got about ten sites to do so sitting tight here especially judging by feedback on Jetpack including the API key issue.
    http://wordpress.org/tags/jetpack?forum_id=10

  17. inforats
    Member
    Posted 3 years ago #

    Agreed.....sitting tight statless. Its an eerie feeling not knowing ;) I suspect global issues, so should soon be resolved.

  18. B00mtastik
    Member
    Posted 3 years ago #

    See, WP Stats was made by Automaticc. JetPack is also released by then, and I'm wondering if in the release of JetPack (which includes an even uber cooler ooking stats page) they've gotten rid of WP Stats? Because it would have become redundant? But just as a thing to most out there using WP Stats. JetPack rocks. Well so far anyways...until it goes down too...

  19. tamia
    Member
    Posted 3 years ago #

    I'm glad I'm not alone in this. I'm having the same problem.

  20. consciouscat
    Member
    Posted 3 years ago #

    I feel like I'm flying blind!

  21. inforats
    Member
    Posted 3 years ago #

    ok, all this talk about jetpack, had to check it out. It works! Its cool, and it ported all archived stats over so the switch/change was seamless. I recommend checking it out.

  22. bowtie6
    Member
    Posted 3 years ago #

    inforats

    Are you saying that by installing jetpack the stats problem goes away?

    Thanks!

  23. B00mtastik
    Member
    Posted 3 years ago #

    Well not exactly, installing JetPack gives you a updated version of Stats and so you'll have a small bit of configuring to do, but mostly everything should be okay again. Be sure to get rid of WP Stats. :)

  24. bowtie6
    Member
    Posted 3 years ago #

    BOOmtastik

    Are you saying the WPStats plugin must be REMOVED before JetPack can be installed?

  25. B00mtastik
    Member
    Posted 3 years ago #

    I don't think that one will have a problem over the other. Example, I don't think if you install JetPack while WPStats is still there will kill it. I think I did that and it seems to be fine. I'd as a caution recommend to deactivate WPStats before installing JetPack because different servers and installtions could end up reacting differently.

    Worse comes to worse, you can always deactivate JetPack and activate WPStats again.

    So no, doesn't have to be REMOVED, but I'd recommend DEACTIVATE first. :)

  26. micjamking
    Member
    Posted 3 years ago #

    bump! I have WordPress.com stats installed on about 7 sites so I need this to be working soon...

    ...installing jetpack now to see if this fixes the issue for me. Will report back.

  27. bowtie6
    Member
    Posted 3 years ago #

    BOOmtastik

    Very well - Jetpack is installed. Configured the Stats option. Similar configuration to WPStats but the display is different.

    I was able to see stats right off the bat.

    SOLUTION:

    1) Deactivate WPStats.
    2) Install JetPack
    3) Configure the Stats option. It will ask you if it is OK to connect to WordPress. Once you answer that question, it configures itself and you can then access Stats from the dashboard.

    Evidently they broke the way WPStats worked. Hope this helps others.

    Now, let me plug my blog: bowtie6.com

    Thanks for all the help!!

  28. B00mtastik
    Member
    Posted 3 years ago #

    No problem. Glad all was fixed! And I probably should be as detailed as you in the future to help others. ;)

  29. inforats
    Member
    Posted 3 years ago #

    Yeh It was straight forward plug-n-play, didnt even deactive old version, it just overwrote it. Looks better and like the extended stats like stats for each page/post etc. Very nice

  30. micjamking
    Member
    Posted 3 years ago #

    problem resolved: deactivate WP-stats, install JetPack!

127

Topic Closed

This topic has been closed to new replies.

About this Topic