I have been unable to update the network and receive the following error message:
http://rhodeislandmotorcycleattorney.lawfirm911.com
Warning! Problem updating http://rhodeislandmotorcycleattorney.lawfirm911.com. Your server may not be able to connect to sites running on it. Error message: Couldn't resolve host 'rhodeislandmotorcycleattorney.lawfirm911.com'
Posted 10 months ago #
I don't use multisite so this is a stretch, but that looks like a server problem to me. Have you asked you host about it?
Thanks for your suggestion. I did contact my hosting company prior to posting here. They initially found a problem and resolved it but I still was unable to update and they said:
I am sorry to hear you are still having issues with this. However, I can confirm that the subdomain is getting properly resolved on your VPS:
root@lawfirm911 [~]# dig rhodeislandmotorcycleattorney.lawfirm911.com +sh
direct-connect.lawfirm911.com.
174.122.182.247
Have you tried disabling all your plugins then attempt to upgrade again?
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I try disabling the plugins but that did not solve the problem.
Posted 10 months ago #
... and the site works now. Have you done anything or has your host done something?
No, I'm still unable to update
Posted 10 months ago #
Hmm.. I added a multisite tag to the thread. Hopefully someone with more experience with multisite will notice.
Posted 10 months ago #
Go to http://rhodeislandmotorcycleattorney.lawfirm911.com/wp-admin
That should auto-update it for you.
When I logged in to the individual site, it was updated. However, that did not fix the network update problem because if I click on network update, I still get the same error message for the same site.
I found that the network is not updating because I have an error message that is showing up at the top of all of my websites. As you indicated, if I go to the dashboard of the subsite it will update and the error message is gone.
This site has an error message at the top of the page because I have not yet logged into its dashboard which will update the plug-in and get rid of the error message:
GrandRapidsaccidentlawyer.com
So, my question is how to fix the problem so that the network update in Multisite works.
Thanks.
Posted 10 months ago #
Generally those errors are caused by a plugin or a theme.
Mind, you shouldn't be rerunning the update.
When it fails, it should end with a number. Increment it by 1 and let it run through the rest of your subsites.
It appears to stop immediately with the first site which gives the error message. I really suspect the problem has to do with the hosting company.
Posted 10 months ago #
Okay, so look at the URL you get with that first site. Increment the value of the number in that URL by one. See what happens :)
That will help you sort out if it's just that site or not.
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