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Email Before Download
You don't have permission to access /wp-content/plugins/email-before-download/do (6 posts)

  1. ms iza
    Member
    Posted 7 months ago #

    After i fill up my form, the pdf file should appear but this error msg came out.how am i going to fix this error?
    i really need help.

    http://wordpress.org/plugins/email-before-download/

  2. mandsconsulting
    Member
    Plugin Author

    Posted 7 months ago #

    Hello,

    What is the error you are getting? There are a lot of different errors that mean different things.

  3. ms iza
    Member
    Posted 7 months ago #

    Morning,

    Sorry, I thought I made the error msg the title of my topic here.

    "You don't have permission to access /wp-content/plugins/email-before-download/download.php?dl=6c15452a6aee92eced6325ac2dd16d44 on this server."

    how can I fix this error?

  4. mandsconsulting
    Member
    Plugin Author

    Posted 7 months ago #

    Hi,

    That appears to be an issue with the permission configuration on your server. You would have to either change the permissions on your server, or get in touch with your hosting service.

    Are you getting that error when testing out Download Monitor on its own?

  5. ms iza
    Member
    Posted 6 months ago #

    what permissions should I put then?
    I already contacted the hosting service but they told me I should ask help for the support forum of the plugin.

  6. mandsconsulting
    Member
    Plugin Author

    Posted 6 months ago #

    Hi,

    Can you make sure that Download Monitor works on its own? If so, can you please include a link to your site with the working EBD form?

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