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1. drecab
   Member
   Posted 3 months ago #
   

   I am unable to configure the plug in. When I go to Registration and profile I get an "You do not have sufficient permissions to access this page."

   Please help

   http://wordpress.org/extend/plugins/constant-contact-api/

2. Zack Katz
   Member
   Plugin Author
   Posted 3 months ago #
   

   You need manage_options permissions and the plugin needs to be configured properly. Are you an administrator?

3. drecab
   Member
   Posted 3 months ago #
   

   Yes I am the administrator. I installed the plug-in as usual and entered my Constant Contact credentials. I am not to sure what to do after that. Am I missing a step?

4. drecab
   Member
   Posted 3 months ago #
   

   Where do i find the "manage_options permissions" options?

5. Zack Katz
   Member
   Plugin Author
   Posted 3 months ago #
   

   Please let me know if this is fixed in Version 2.4.0.2, just released. I believe the issue is because of how the menus are created.

6. drecab
   Member
   Posted 3 months ago #
   

   Unfortunately i am getting the same error.

7. Zack Katz
   Member
   Plugin Author
   Posted 3 months ago #
   

   If you provide me with an admin login, I can test it out: support@katz.co

8. Zack Katz
   Member
   Plugin Author
   Posted 3 months ago #
   

   So this particular issue was caused because the plugin wasn't reporting Error 403: account locked due to too many login attempts with incorrect credentials. Because the error wasn't displaying, it appeared that the settings were correct, which caused confusion.

   Also, the Form Designer menu was showing when the credentials weren't set up properly. In the newest version, the Form Designer menu link only shows when the plugin is properly configured.

   Please update to the latest version (2.4.0.3).

9. drecab
   Member
   Posted 3 months ago #
   

   I uninstalled the previous version and installed latest version and everything is working perfectly! Thank you for all of your help. It is much appreciated.

10. Zack Katz
    Member
    Plugin Author
    Posted 3 months ago #
    

    I'm glad to hear it. Please leave a review of the plugin - I'd appreciate it!

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