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You do not have sufficient permissions to access this page. (3 posts)

  1. samgallo
    Member
    Posted 1 year ago #

    Our webmaster is ill. I am another admin user but my password doesn't work. It will not allow me to get another password because the email to do that isn't effective, so says the login page. Using the webmaster's password we get the quoted error. I can get into the mysql database because I have hosting access. Trouble is I don't know how to convert the password code to something I can use for me.

    Any help? I'm fairly certain we have been hacked.

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    This page explains a number of ways to reset your password - hopefully one will work for you:

    http://codex.wordpress.org/Resetting_Your_Password

  3. samgallo
    Member
    Posted 1 year ago #

    Hi,

    I followed your FTP procedure and rewrote my password. That's the good news. The bad news is that I still get "You do not have sufficient permissions to access this page." when I log in.

    Any ideas on that?

    Sam

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