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[resolved] "You do not have sufficient permission to view this page" when sending email (5 posts)

  1. jd-fb
    Member
    Posted 6 months ago #

    I seem to not be able to send an email using SendPress.

    I am currently logged in to my WP site as admin, and I try to send an email and get a WP error message indicating I don't have permission to view the page.

    I can get up to (what I believe is) the last "Send" button, and that's when I get the error message.

    http://wordpress.org/plugins/sendpress/

  2. Josh Lyford
    Member
    Plugin Author

    Posted 6 months ago #

    Hi jd-fb,

    Are you on a multisite network? the plugin checks for 'manage_options' and as admin you should have the ability to do that. Could you provide a screen shot and also the support info listed in the right side of the help section. You can email it to josh@sendpress.com so you don't have to post it here in the forum.

    Thanks,
    Josh

  3. jd-fb
    Member
    Posted 6 months ago #

    Hello Josh,

    Thanks for the quick reply, and I apologize for my tardy response.

    I believe I solve the issue. I was working on a dev site, and had marked all the pages as "private". I changed the pages to "public", and now the error no longer appears.

    (The error message appeared within the WP Admin pages.)

    Thanks

  4. StarrFerryman
    Member
    Posted 5 months ago #

    Hi, Josh. I have the exact same problem as jd-fb, but I am not a multisite network and all my pages are "public." Still get the "You do not have sufficient permission..." message. Anything else I can do to fix this?
    Thanks,
    Starr

  5. itdoug
    Member
    Plugin Author

    Posted 5 months ago #

    Not sure what could be happening, but we can try to help. Let's start by gathering some info.

    Please remove your URL from the output of support info.

    http://sendpress.com/support/knowledgebase/what-information-should-i-provide-in-a-support-ticket/

    Screenshots of the issue and the URL you get the error on will help.

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