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NextGEN Gallery
You browser doesn't have Flash, Silverlight, HTML5, or HTML4 support. (61 posts)

  1. wildwestriverrider
    Member
    Posted 8 months ago #

    I get the message "You browser doesn't have Flash, Silverlight, HTML5, or HTML4 support." on chome Version 28.0.1500.95 m.

    http://wordpress.org/plugins/nextgen-gallery/

  2. jenciso
    Member
    Posted 8 months ago #

    same here: using chrome Version 30.0.1599.10 beta-m on win7

    wordpress multisite 2.6 - NGG 2.0.11

    /j

  3. Wesam Alalem
    Member
    Posted 8 months ago #

    Also in MAC OS / Firefox 23.0.1

  4. photocrati
    Member
    Plugin Author

    Posted 8 months ago #

    Hey all, could you provide a screenshot of this error? Also, please confirm that error persists after:

    - disable all browser extensions
    - Reinstalling flash on your computer > restart computer and reload browser & your site
    - Temporarily switching to WordPress default theme > clear browser cache & reload your site
    - Deactivate all plugins (including NextGEN Gallery) > clear browser cache > re-activate NextGEN Gallery only & reload your site

    Do any of those action steps help?

    -Becky

  5. vherring
    Member
    Posted 8 months ago #

    Same issue on Chrome and IE 9.0 and Windows 7 two different machines

  6. Heric Dehon
    Member
    Posted 7 months ago #

    Having same problem here:

    I'm using two machines: Win7 64 bits and Win 8 64 bits.

    Both machines using WordPress 3.6 Multisite in Brazilian Portuguese.
    XAMPP version: 3.2.1 compiled in May 7th 2013.

    The problem is the same in Chrome (Version 29.0.1547.57 m), Firefox (21.0).

    Here is a print screen: http://www.hericdehon.com.br/nextgen.jpg

  7. Wesam Alalem
    Member
    Posted 7 months ago #

    Hello,
    - I checked with another non-Network installation and it works fine. So, it is Network installation issue for sure.
    - Tried disabling plugins and didn't help.
    - I don't think that issue with cache or browser extensions, because I tested in Chrome later for the first time. I even ran while disabling cache to make sure.
    - Interestingly, I found the following javascript error in the console:
    Firebug Console:
    ReferenceError: photocrati_ajax is not defined
    plupload_options.url = photocrati_ajax.url;

    Chrome Console:
    Uncaught ReferenceError: photocrati_ajax is not defined admin.php?page=ngg_addgallery:264

    Good luck.

  8. Heric Dehon
    Member
    Posted 7 months ago #

    Hi, Weseam.

    it really is a Multisite problem!

    I uninstalled Multisite option and NextGEN Gallery worked fine.

    Thanks!

  9. aceofjames
    Member
    Posted 7 months ago #

    Is there a multi user fix coming out for this?

    Thanks!

    AceOfJames

  10. Dan_Power
    Member
    Posted 7 months ago #

    I am also getting this error on Chrome 29.0.1547.57 m. Fresh install yesterday, installed Silverlight and still have the same issue.

    Also getting "Warning: Missing argument 2 for wpdb::prepare(), called in /home/danpow9/danpower.com.au/wp-content/plugins/wp-contactpage-designer/includes/template.php on line 138 and defined in /home/danpow9/danpower.com.au/wp-includes/wp-db.php on line 992" at the bottom of my admin panel which may be connected?

  11. Dan_Power
    Member
    Posted 7 months ago #

    I am also having some further problems with NextGen. When I click "Gallery Settings" or "Other Options" under the Gallery menu, I get a blank page.

    Could these be related?

  12. photocrati
    Member
    Plugin Author

    Posted 7 months ago #

    @Dan_Power - The warning message is not related to NextGEN Gallery, it appears to be related to "WP Contact Page Designer". The issue with the a blank page in the gallery settings may be related to permalinks set to "default" which if changed to something such as "post name" may correct.

    As to the Multisite related issues ... a quick update, we are actively working on these and we are also collecting a special mailing list to send out a Multisite beta version of the NextGEN Gallery plugin.

    If you are interested in testing the Multisite beta functionality please submit a bug report to: http://www.nextgen-gallery.com/report-bug/

    Please note "Multisite Beta" in the "Issue Title" as well as your interest in helping us sort out these issues. If you have something specific you would like us to address you can also use that form to submit login credentials for your site that our support team and/or developers may use if necessary.

    We expect to roll the Multisite beta into a stable release of the NextGEN Gallery plugin as soon as we are confident they will help sort out the issues we are currently testing.

    PS: I made a very similar comment earlier on another thread.

    - Cais.

  13. Dan_Power
    Member
    Posted 7 months ago #

    Thanks for the reply, I just noticed they all seemed to start at the same time.

    As my site has not been worked on for quite some time I started completely fresh, installing WP 3.6 then Nextgen 2.0.11 and I'm having no problems at all.

    I'm fairly handy with WordPress but not a full time coder by any means so that was the easier way for me rather than debug the existing site:)

  14. photocrati
    Member
    Plugin Author

    Posted 7 months ago #

    @Dan_Power - No worries. I'm glad your fresh start is going well. Also to note, there is a new version of NextGEN Gallery you should see in your Updates list just released today!

  15. NWTD
    Member
    Posted 7 months ago #

    @photocrati -- FWIW, I updated to the newest version 2.0.14 on my multisite and I am still getting an error, "You browser doesn't have Flash, Silverlight, HTML5, or HTML4 support."

    I have deactivated/reactivated the plugin, disabled all other plugins, reverted to TwentyTwelve theme. I even tried reseting the plugin settings. I also do not have this plugin network activated, but activated on a site-by-site basis.

    Any other suggestions? Thanks!

  16. photocrati
    Member
    Plugin Author

    Posted 7 months ago #

    @NWTD - We are currently working on a more Multisite compatible version that is being tested as I write. We hope to have it released as a beta later this week, too.

    If all goes well, we will release it as part a standard stable release soon. In the meantime, if you wish to get more involved in helping with sorting out these Multisite issues please visit our bug reporting page here: http://www.nextgen-gallery.com/report-bug/ and submit a bug report specifically for MultiSite and let us know you would be interested in testing the next beta version release.

    Feel free to report the specifics of your issue as well with the bug report, too ... the more information we can gather the better we will be in identifying the issue.

  17. RockinHorea
    Member
    Posted 7 months ago #

    Thanks for the support! I've had the same problem without having Multisite options (I think so, I'm a WP novice). FYI, the suggestion to change permalinks helped with the file upload too, I'm no longer receiving the error message (v 2.0.14).

  18. john
    Member
    Posted 7 months ago #

    I'm having the same exact problem as wildwestriverrider and NWTD.

    It is beyond annoying that you pushed out an update that would (knowingly?) break functionality for every user with a multisite install.

    I bought the pro version to help support you guys, but you really need to take a look your development process because it appears to be an arbitrary mess at this point.

    For now, we're unable to do site updates because you've effectively disabled our ability to add images to galleries, and that's a BIG problem....

  19. myxmlcigar
    Member
    Posted 7 months ago #

    Glad I read this thread first. Was planning on upgrading to the Pro Version for another clients Multisite WP.

    Just tested on Multisite and same issue. When trying to upload images get "You browser doesn't have Flash, Silverlight, HTML5, or HTML4 support."

    Hopefully this will be resolved soon.

  20. photocrati
    Member
    Plugin Author

    Posted 7 months ago #

    We are planning to release a public beta version very, very soon that has been correcting many of the instances of this error.

    Keep an eye on this page: http://www.nextgen-gallery.com/nextgen-gallery-latest-beta/

    If all goes well with testing we will be rolling these fixes into our next stable release early next week.

    - Cais.

  21. marchzz
    Member
    Posted 7 months ago #

    Feedback - not good.

    Deactivated v2.0.17 and then deleted it.

    Installed NextGen Gallery v2.0.18Beta from the link above.

    Selected "Add Gallery/Images" from the Gallery menu (with Photocrati icon).

    The page came up and still got "You browser doesn't have Flash, Silverlight, HTML5, or HTML4 support."

    Leo
    Mac 10.6, WP3.6, LocalHost

  22. marchzz
    Member
    Posted 7 months ago #

    More info – fwiw.

    Flash: confirmed most recent version installed (http://www.adobe.com/software/flash/about/)
    Silverlight: dowloaded and installed current version again
    HTML5 support: Firefox 23.0.1 achieved 414 points out of 500 (http://html5test.com/)
    HTML4 support: could not confirm

    Uploaded NextGen version 2.0.11 .zip file via NG after reading Dan_Power's post above. Same results.

    Cleaned out NG from file, rebooted the software and uploaded NG v2.0.18Beta .zip file via NG. Same results.

    Leo

  23. photocrati
    Member
    Plugin Author

    Posted 7 months ago #

    Hey everyone: Most cases we've seen of this error message have been from people using multisite installations. We believe we've resolved it for those cases. The fix is in our latest beta (2.0.18) here:

    http://www.nextgen-gallery.com/nextgen-gallery-latest-beta

    If you are comfortable updating your plugins files manually via FTP, you can go ahead an update. That beta also comes with a whole range of other fixes for multisite. Thanks.

  24. anon187
    Member
    Posted 7 months ago #

    GREETINGS,

    Not using Multisite. Updated to 2.0.18. Same error message.

  25. ekstout
    Member
    Posted 7 months ago #

    I am also not using Multisite. I updated to 2.0.18 this morning, and I am still getting this error message.

  26. visualnoise
    Member
    Posted 7 months ago #

    Any solution to this yet? I'm not using Multisite or any other plugins and I'm using the most recent version of NextGen. A gallery plugin isn't much use if images can't be added to it

  27. visualnoise
    Member
    Posted 7 months ago #

    It is working again now. Only ting that I can think that could have fixed it in my situation was updating twenty twelve and thirteen. I'm using a custom theme so not sure how that would effect anything but that seemed to make it work for me so hopefully that will help others.

  28. little_kostas
    Member
    Posted 7 months ago #

    Hello,
    i have used the beta version but i still facing this problem.

    Have you guys worked for you??

  29. NWTD
    Member
    Posted 7 months ago #

    The update to 2.0.18 resolved my multisite issue for uploads. Thank you.

  30. photocrati
    Member
    Plugin Author

    Posted 7 months ago #

    Please note, if you are still experiencing this error after testing the latest beta version with the Multisite fixes (2.0.18) or a newer stable version we would greatly appreciate it if you would submit a Bug Report on this issue.

    Please note if you are seeing this specific issue after checking for any plugin/theme conflicts and insuring all of your active items are also up=to=date. Please also note if this is a persistent Multisite issue or if you are seeing this on a standard installation of WordPress.

    Bug Report: http://www.nextgen-gallery.com/report-bug/

    We may need to get behind the scenes on your site so please also consider including log in details for your WordPress installation for our support team / developers to use in the Bug Report details.

    Thanks!

    - Cais.

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