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[resolved] Yes.. another white screen problem. PLEASE help. (7 posts)

  1. jayshkuh
    Member
    Posted 1 year ago #

    I've seen a bunch of topics about this white screen, and they just haven't helped at all. My website is listed below and the only time i can even see the login is if you go to /wp-login.php. If you do /wp-admin you get white screen of death.
    I don't know how to get around this! When I log in on the /wp-login.php I run in to the white screen. I don't know how to access the website any other way.

    http://www.freundfloweringtrees.com

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder inside wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

  3. jayshkuh
    Member
    Posted 1 year ago #

    I don't know the website host. my uncle created the site and handed over the reigns for wordpress and customization. So any clue on how to help?

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    You will need to get all of the hosting/FTP details from your uncle.

  5. ALVAW3
    Member
    Posted 1 year ago #

    your domain freundfloweringtrees.com is on Bluehost.com nameservers. I would contact them for more information as a starting point or your uncle.

  6. jayshkuh
    Member
    Posted 1 year ago #

    We got it solved, thanks for all the help.

  7. ALVAW3
    Member
    Posted 1 year ago #

    :) anytime and remember... WordPress is awesome!

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