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Yahoo! Hosting - Getting "Error establishing a database connection" (33 posts)

  1. dlavrinc
    Member
    Posted 8 years ago #

    What gives or do I need to contact Yahoo?

    Anybody else getting this.

    The address is http://www.drivewire.us

  2. Ajay
    Member
    Posted 8 years ago #

    Were you always getting this error or did you just get it?
    Is your database proper?
    Are the settings in wp-config.php correct?

  3. dlavrinc
    Member
    Posted 8 years ago #

    I've had this hosting thru Yahoo for about a week and half and this the first time this has happened.

    What do you mean by proper?

    The only thing that I changed earlier today was a line of code to make the banner clickable. I tried it and it worked fine about 5 hours ago. Now this.

    Any correlation?

  4. Fiblo
    Member
    Posted 8 years ago #

    I also got the error message.
    My site was fine a few hours ago.

  5. Ralf
    Member
    Posted 8 years ago #

    Same here for +/-8 hours now hosted on Yahoo

    No good for SEO. In a case like this I like to see a 500 error. If a robot comes along all pages are looking the same. Time to improve the wordpress error handling.

  6. brittanie
    Member
    Posted 8 years ago #

    I'm hosted on Yahoo but not having any problems whatsoever. Try refreshing, deleting your cache, using a different browser.

  7. Ralf
    Member
    Posted 8 years ago #

    @brittanie
    strange I just checked your DNS and mine

    01/10/06 09:40:10 dns rulebrittaniea.org
    Canonical name: rulebrittaniea.org
    Addresses:
    68.142.234.53
    68.142.234.54
    68.142.234.55
    68.142.234.56
    68.142.234.57
    68.142.234.58

    01/10/06 09:40:53 dns marcproost.org
    Canonical name: marcproost.org
    Addresses:
    68.142.234.57

    only one DNS available for me

  8. mndoci
    Member
    Posted 8 years ago #

    I am getting the error too. I have tried using a different browser as well. I suspect some of the Yahoo servers are acting up, since not everyone is seeing this error.

  9. Ralf
    Member
    Posted 8 years ago #

    How to contact Yahoo?
    someone already did?

  10. brittanie
    Member
    Posted 8 years ago #

    Ralf — I also have another domain name that is forwarded to the site you checked, so that may be why there are so many results. Please check the other thread on this topic, http://wordpress.org/support/topic/55735?replies=11, to see what I recommend doing.

  11. brittanie
    Member
    Posted 8 years ago #

    Just a rant, personally, but I think the people at WP need to know that their partnering with Yahoo has not been as great as everyone made it out to be. When I let Yahoo install WP 2.0 for me, it basically broke everything. Misdirected permalinks, no comment notifcation, lost posts (all this after I imported my old databse into my new install). They REQUIRE that you install your blog into a directory, which makes for extremely long permalinks, and they have very little support for PHP or SQL. One of the reasons I went with Yahoo Hosting was their 24-hour telephone support, but when you call, half the people don'e even know what WordPress is. They told me once that I had to contact the maker of the software for issues with it, even though Yahoo was the once who installed the software.

    I tried Yahoo's 2.0 (beta, by the way, not even the full release yet) for two weeks before I deleated their install and re-installed Duke on my own. Since then, everything has worked like a charm.

    Other than this one software issue, I've NEVER had any trouble with Yahoo's hosting — I just think they should have spent a little more time working out the kinks of this partnership and educating their customer service reps before claiming to fully support WP.

  12. Ralf
    Member
    Posted 8 years ago #

    I think the people at WP need to know that their partnering with Yahoo has not been as great as everyone made it out to be.

    I signed in to Yahoo webhosting through WordPress to support WordPress by affiliate earnings - I hope they will listen.

  13. caaarlo
    Member
    Posted 8 years ago #

    I'm having the same problem with my Yahoo-hosted site, since about 10pm CST last night.

    I called Yahoo tech support this morning, and the guy told me they only suppory mySQL through email, and to send a message to wh-php@yahoo-inc.com. I did that about three hours ago, and still no response or resolution.

    This is pretty terrible -- I switched from Typepad last week because of their inability to keep sites up, now I get this.

  14. bloggingmama
    Member
    Posted 8 years ago #

    Ugh. I am hosted by Yahoo and the same thing happened. My website was fine when I went to bed. I didn't even touch it yesterday. I have gotten the same error all day. Grrr...

  15. jeffman
    Member
    Posted 8 years ago #

    Same here -- I also use Yahoo business hosting and WordPress, and am getting the same error message since about 8:00pm ET last night....

  16. bloggingmama
    Member
    Posted 8 years ago #

    I wanted to mention, that everything else I have hosted by Yahoo is fine. It is just the Word Press portion that is down. I also sent an email, but no answer yet.

  17. stacyb
    Member
    Posted 8 years ago #

    I called yahoo first thing this morning when I saw my blog was down and they said it must be a WP problem and I told them that no, I think it's a yahoo problem. I am getting very frustrated with Yahoo- I have only had them for a couple of weeks but anytime I try to reach them about something that is clearly the result of Yahoo, they say "oh, but you use WP so we can't help you."

    I still can't get on my blog and everything was fine last night- I changed nothing.

    Is anybody having any luck resolving this issue?

  18. stacyb
    Member
    Posted 8 years ago #

    One more thing- they told me to emai the wp-php yahoo address and it just bounced back to me. So I sent another email to customer support and no response yet.

    This is very frustrating.

  19. dlavrinc
    Member
    Posted 8 years ago #

    Well, I'm glad when I posted this last night that I'm not the only one who is having the problem. I'm going to contact Yahoo! now and see what their response is.

    Good luck to you all.

    (and BTW clearing the cache and history in your browser does bupkiss)

  20. chrislingle
    Member
    Posted 8 years ago #

    problem fixed at 12:51pm central time for me at seasickmedia.com/laptops
    /digitalcameras
    /cellphones

  21. mndoci
    Member
    Posted 8 years ago #

    Its back up for me as well

  22. bloggingmama
    Member
    Posted 8 years ago #

    It is back up for me now as well.

    I have had Yahoo Hosting for about a year and this is the first problem I have had with them, but using Word Press is new to me. I just downloaded it a few weeks ago. I moved over from b2evolution and I love Word Press so much more, so I hope Yahoo can be a reliable host for it.

  23. Orion2550
    Member
    Posted 8 years ago #

    It's back for me as well. I have been with Yahoo hosting for LESS than a week and already have this major outage. I think we need to find out what the issue was. An hour, even two, I can understand on rare occasions (happens to almost all hosting services now and then), but NOT an outage of this duration. Anything like this happens again *any time soon* and I'm going to have to move to a new service.

    It is my hope that the WordPress team will also help us get answers on this since they have such a visible partnership now.

  24. BillyG
    Member
    Posted 8 years ago #

    I'm just gonna give this quick post, G/L:

    http://wordpress.org/support/topic/55332?replies=13

  25. crmacd
    Member
    Posted 8 years ago #

    I noticed the same thing and emailed right as it happened in addition to calling. Here is the response I got the following morning.

    Thank you for writing to Yahoo! Web Hosting.

    As you have noticed, we've experienced some technical difficulties. At last report the problem was corrected. We apologize for any inconvenience this caused you.

    If you notice any further difficulty with your account, or if we can be of assistance in another matter, please let us know by replying to this email. If you describe in as much detail as possible the problem you are having, any steps you took leading up to the error, how frequently it occurs, and the exact text of any error messages you receive, it will help us to provide a solution more quickly.

    It was a problem with their MySQL database on serveral of the hosting servers. It was corrected after about 8 hours. Only people on certain host servers were effected as far as I can tell.

  26. YahooGuy
    Member
    Posted 8 years ago #

    As you've noticed, we had a problem with one of our database servers in a relatively new farm yesterday. When, through the normal course of business, this server was restarted, we discovered that a key process was initially misconfigured. This misconfiguration rendered certain database-driven features and applications - including WordPress - unusable after the restart. Although a small set of our user base (<1%) was affected, this was obviously painful for those affected, and we sincerely apologize for the inconvenience.

    A planned upgrade to our monitoring system this month will help us proactively catch this particular type of failure in the future, and we've modified our farm setup process to avoid this type of configuration issue in the future. We are proud of the 99.9% uptime Yahoo! Web Hosting has maintained over the past year and will work hard to meet your needs moving forward. Again, we apologize for any inconvenience and appreciate your continued support.

  27. moshu
    Member
    Posted 8 years ago #

    That's nice YahooGuy, and thanks for posting this.
    However, if you decided to offer special hosting for WP users you guys should educate your support personnel so they wont't give all kind of stupid answers as you can read in many topics here.
    Especially don't let them send your clients to WP forums regarding your server/hosting issues! Or, if your people is sending the clients here, please pay us for supporting your crappy WP setup...

  28. pixelinghoney
    Member
    Posted 8 years ago #

    My WP was down also and I have only had for about 3 weeks. I sent them an email yesterday morning about it and finally recieved an email back today. Guess what the email said? It was a very long explanation on telling me how to refresh the page...LoL They said your site is visible. I was like duh, I know this now but thanks for waiting over 24 hours to respond to my email. The yahoo support SUCKS! Well I see now that I wasn't the only one with the same problem.

  29. Kahil
    Member
    Posted 8 years ago #

    this is interesting...

    earlier i was working on a friends blog and was logged into the FTP for it and then all of a sudden it logged me out and wouldn't let me back in. I tried logging in through the website and it would just take me to a page for me to pick a service plan to use for the domain. which is wierd cause the other domain he has works just fine. all i had previously done in the day was move a test blog from one directory to another, which i have done several times successfully without problem. I even went to the site and tested everything after the move and everything was working just perfect. a lil later he sends me an email saying that things seem to be messed up on it. I try to log in and it won't let me...

    we are both confused with this... hopefully he will have better luck with yahoo's support than others here seem to have had...

  30. febwa1976
    Member
    Posted 8 years ago #

    YahooGuy its good to see that you are interested in what your customers are saying. Hopefully this will lead to better performance for all.

    Just in case you missed it here is a complimentary link to the problem http://wordpress.org/support/topic/55332?replies=18

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