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[resolved] wysija-newsletters wp 3.5.1 error 500 even for the dashboard (5 posts)

  1. burnedsyn
    Member
    Posted 1 year ago #

    Hello i h&ave try to update my blog to 3.5.1 and directly after that i got error 500 on the dashboard and all page pof the blog
    So i began by disabling all plugin and the only one that cause problem is wysija-newsletters when i rename it there is no problem i can access to my website without any error

    http://wordpress.org/extend/plugins/wysija-newsletters/

  2. Ben
    Member
    Plugin Author

    Posted 1 year ago #

    Hello,

    We don't monitor this forum so much, as it's difficult to assist our users.

    You're probably having a memory issue or a server related issue.

    Could you please open a ticket on http://support.wysija.com ?
    We will take it from there.

    Cheers,
    Ben

  3. jcarrier
    Member
    Posted 1 year ago #

    Ben -

    I am having the exact same issue with my WP 3.5.1 installation (GoDaddy hosted shared server; PHP 5.3). The entire website is no longer accessible and will not load after I make changes to the WYSIJA configuration. This happens on an intermittent basis not consistently.

    I've reached out to Kim about this issue but perhaps you can assist as the exact same issue has already risen for another WYSIJA user. I can't access my website (even the admin dashboard) from any browser or any device.

    The only workaround that I have found is to uninstall the plugin and wait a bit. I'd really like to get it working though as I think you guys have developed an optimal solution. Please advise how best to resolve. Thanks.

    jcarrier

  4. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    We released a fix today. Simply deactivate, delete and install Wysija and it should be good.

  5. burnedsyn
    Member
    Posted 1 year ago #

    Thank i reactivate after update and it seems to be ok
    thank you very much

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