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Wrong dashboard stats: You have x sites and x users (20 posts)

  1. Aircut
    Member
    Posted 1 year ago #

    hello again

    i created about 40+ users and the same number of blogs, but my wp3.1 dashboard is showing

    You have 5 sites and 5 users

    clicking on SITES or on USERS shows the correct number.... anyone experienced such a ghostly behavior?

  2. Do you have any plugins that may affect this?

    Which page is showing this? The network admin page or something else?

  3. Aircut
    Member
    Posted 1 year ago #

    The network admin page, just under the title DASHBOARD where it says

    "Right Now"
    Create a New Site | Create a New User
    
    You have x sites and x users.

    the numbers are not correct. i tried clearing my browser cache, and started a new session, the numbers moved up, but still not updating in real time. I am using firefox 4

    i dont have many plugins installed yet, only default blog setting, tiny-mce advanced and wptouch

  4. Are all the sites and users active?

  5. Aircut
    Member
    Posted 1 year ago #

    yes they are all active. i adding users and sites from the dashboard. finally upgrading from wpmu2.7 some 170 sites and users (manually.....;-) )

  6. amitcohen
    Member
    Posted 11 months ago #

    Hi,
    I got the exact same problem.
    I have update to 3.1.4 manually, then added 20 new users and 20 new sites (sub-domains).
    But the counter didn't update the numbers. and worse then that, searching for the newly added sub-domain(s), WP tells me they are not exist.
    (Running a search for the new Users, WP do find them)

    While looking to the DB with PHP My Admin, I can see that WP actually created the tables for the new sites in the DB.

    Any ideas for the right direction?

    Thanks,
    Amit

  7. Andrea_r
    team pirate
    Posted 11 months ago #

    Start disabling plugins - especially ones relating to users.

  8. amitcohen
    Member
    Posted 11 months ago #

    I have disabled plugins and I can see the numbers of sites and users are up by 20.

    But I have run a test, searching for sites and still Search results: No sites found.

    This is a major problem!

    Any ideas?

  9. Andrea_r
    team pirate
    Posted 11 months ago #

    That's a different issue. The search for sites works a little differently.

    Go to Network Admin -> Sites. Do you see a listing of sites?

  10. amitcohen
    Member
    Posted 11 months ago #

    Yes.
    This one works.

  11. Android63
    Member
    Posted 5 months ago #

    Did you find the cause of this? I'm experiencing the same problem: I have 3 blogs in a multisite network but the dashboard says I only have 1.

  12. Andrea_r
    team pirate
    Posted 4 months ago #

    Are you the admin on ALL those sites?

  13. Android63
    Member
    Posted 4 months ago #

    Yes

  14. Andrea_r
    team pirate
    Posted 4 months ago #

    Did you disable every single plugin?

  15. Android63
    Member
    Posted 4 months ago #

    On my PC, Yes. I don't want to mess with my live environment too much.

    I also renamed the plugin folder, deleted the plugins in the mu-plugins folder and deleted sunrise.php from the wp-content folder. Then I cleared my browser cache and rebooted my server.

    After all that, the number of sites is still wrong!

  16. Andrea_r
    team pirate
    Posted 4 months ago #

    And you are looking at the network dashboard?

  17. Android63
    Member
    Posted 4 months ago #

    Yes. I have exactly the same problem the original poster described eight months ago.

  18. Andrea_r
    team pirate
    Posted 4 months ago #

    I can;t reproduce it on a brand new install.

  19. Android63
    Member
    Posted 4 months ago #

    I've been trying it on a clean install and keep getting the same problem: the network admin dashboard stats won't budge. They're stuck at "You have 1 site and 1 user" even after adding a second site and a second user.

    That's on an Nginx-based server, but I have a similar problem on my local PC, which is running Apache - although, in this case, it says "You have 4 sites and 4 users" when I actually have 5 sites and 4 users.

    On another Nginx-based server, I don't have the problem at all, although it may appear when I add a new site.

    If it helps, I just noticed an error message on my main test site's dashboard saying "The plugin wordpress-mu-domain-mapping/domain_mapping.php has been deactivated due to an error: Plugin file does not exist". But the file does exist and, without me doing anything, the message disappeared and, having checked the network dashboard, the plugin is still active as a must-use plugin. Strange.

    If I sent you the logon details, would you mind looking into it on my server?

  20. Andrea_r
    team pirate
    Posted 4 months ago #

    No, sorry. We're all volunteers here.

    On another Nginx-based server, I don't have the problem at all, although it may appear when I add a new site.

    Then add a new site & see what happens.

    We have an install on an Nginx server with an accurate user/site count, in addition to the test site I mentioned above.

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