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Wrong dashboard stats: You have x sites and x users (20 posts)

  1. Aircut
    Member
    Posted 2 years ago #

    hello again

    i created about 40+ users and the same number of blogs, but my wp3.1 dashboard is showing

    You have 5 sites and 5 users

    clicking on SITES or on USERS shows the correct number.... anyone experienced such a ghostly behavior?

  2. Do you have any plugins that may affect this?

    Which page is showing this? The network admin page or something else?

  3. Aircut
    Member
    Posted 2 years ago #

    The network admin page, just under the title DASHBOARD where it says

    "Right Now"
    Create a New Site | Create a New User
    
    You have x sites and x users.

    the numbers are not correct. i tried clearing my browser cache, and started a new session, the numbers moved up, but still not updating in real time. I am using firefox 4

    i dont have many plugins installed yet, only default blog setting, tiny-mce advanced and wptouch

  4. Are all the sites and users active?

  5. Aircut
    Member
    Posted 2 years ago #

    yes they are all active. i adding users and sites from the dashboard. finally upgrading from wpmu2.7 some 170 sites and users (manually.....;-) )

  6. amitcohen
    Member
    Posted 2 years ago #

    Hi,
    I got the exact same problem.
    I have update to 3.1.4 manually, then added 20 new users and 20 new sites (sub-domains).
    But the counter didn't update the numbers. and worse then that, searching for the newly added sub-domain(s), WP tells me they are not exist.
    (Running a search for the new Users, WP do find them)

    While looking to the DB with PHP My Admin, I can see that WP actually created the tables for the new sites in the DB.

    Any ideas for the right direction?

    Thanks,
    Amit

  7. Start disabling plugins - especially ones relating to users.

  8. amitcohen
    Member
    Posted 2 years ago #

    I have disabled plugins and I can see the numbers of sites and users are up by 20.

    But I have run a test, searching for sites and still Search results: No sites found.

    This is a major problem!

    Any ideas?

  9. That's a different issue. The search for sites works a little differently.

    Go to Network Admin -> Sites. Do you see a listing of sites?

  10. amitcohen
    Member
    Posted 2 years ago #

    Yes.
    This one works.

  11. Android63
    Member
    Posted 2 years ago #

    Did you find the cause of this? I'm experiencing the same problem: I have 3 blogs in a multisite network but the dashboard says I only have 1.

  12. Are you the admin on ALL those sites?

  13. Android63
    Member
    Posted 2 years ago #

    Yes

  14. Did you disable every single plugin?

  15. Android63
    Member
    Posted 2 years ago #

    On my PC, Yes. I don't want to mess with my live environment too much.

    I also renamed the plugin folder, deleted the plugins in the mu-plugins folder and deleted sunrise.php from the wp-content folder. Then I cleared my browser cache and rebooted my server.

    After all that, the number of sites is still wrong!

  16. And you are looking at the network dashboard?

  17. Android63
    Member
    Posted 2 years ago #

    Yes. I have exactly the same problem the original poster described eight months ago.

  18. I can;t reproduce it on a brand new install.

  19. Android63
    Member
    Posted 2 years ago #

    I've been trying it on a clean install and keep getting the same problem: the network admin dashboard stats won't budge. They're stuck at "You have 1 site and 1 user" even after adding a second site and a second user.

    That's on an Nginx-based server, but I have a similar problem on my local PC, which is running Apache - although, in this case, it says "You have 4 sites and 4 users" when I actually have 5 sites and 4 users.

    On another Nginx-based server, I don't have the problem at all, although it may appear when I add a new site.

    If it helps, I just noticed an error message on my main test site's dashboard saying "The plugin wordpress-mu-domain-mapping/domain_mapping.php has been deactivated due to an error: Plugin file does not exist". But the file does exist and, without me doing anything, the message disappeared and, having checked the network dashboard, the plugin is still active as a must-use plugin. Strange.

    If I sent you the logon details, would you mind looking into it on my server?

  20. No, sorry. We're all volunteers here.

    On another Nginx-based server, I don't have the problem at all, although it may appear when I add a new site.

    Then add a new site & see what happens.

    We have an install on an Nginx server with an accurate user/site count, in addition to the test site I mentioned above.

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