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WPtouch Mobile Plugin
[resolved] WPtouch site does not load on iPhone at all? (5 posts)

  1. nomiree
    Member
    Posted 1 year ago #

    Whenever I have the WPtouch plugin activated, when I visit a site from an iPhone (I've tried 2 separate iPhones, and several different browsers), I always get errors along the line of "webpage not available". I have as yet not been able to test it from other devices.

    Why is the plugin seem to be making my whole website unavailable? It does not seem to interfere at all with the desktop version.

    Note that I have tried deactivating ALL other plugins, and this has not solved the issue.

    http://wordpress.org/extend/plugins/wptouch/

  2. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 1 year ago #

    That is certainly unusual since WPtouch uses the same urls that your desktop site uses. Please post a url where we may test this issue. If you have caching plugins installed, purge them, deactivate them, then clear your device cache before retesting.

  3. SRD75
    Member
    Posted 1 year ago #

    I'm receiving a similar issue when I test the website using http://www.testiphone.com/

    The website displays with the default desktop theme.

    My URL is http://test.incredibleconcepts.com.au/

  4. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 1 year ago #

    Hi SRD75,

    Those test websites are not reliable because they do not use user agent detection. This is what your website looks like on an iPhone - https://dl.dropbox.com/u/19501220/ios-screenshot-61.png

  5. SRD75
    Member
    Posted 1 year ago #

    Thank you kindly BraveNewCode Inc.

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