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WPPA cannot use multiple file upload in IE (12 posts)

  1. SabreWeb
    Member
    Posted 1 year ago #

    Hi,

    I am using the WP Photo Album Plus plugin. When trying to use the multiple photo upload in Internet Explorer I cannot select multiple photos after clicking on the browse button. I have tried ctrl and click but it still only selects one and also holding shift and clicking further down the photos does not select everything in between.

    I have searched on google and see some things saying this is because of IE but I would have thought IE9 could manage this or am I wrong.

    Help and advice would be appreciated.

  2. Pioneer Valley Web Design
    Member
    Posted 1 year ago #

  3. SabreWeb
    Member
    Posted 1 year ago #

    Yes thank I have read this. I suppose I can try clearing the cache to ensure all js files are functioning properly but I am not sure this will fix the problem.

  4. lionhouse75
    Member
    Posted 1 year ago #

    I am not a developer but I am helping a local club manage a new website. The person who created the site initially is temporarily unavailable. I am trying to upload multiple photos (Box A) which is something we need to do a lot of. On my MAC with Safari I can select and upload multiple photos at a time but on Windows 7 with IE 9.0.8 there is no combination of keystrokes that is letting me select multiple files. My users are senior citizens with limited skills (and patience). Is there something I should be doing differently or is there a bug to be fixed? Please advise. I read the FAQ but it was beyond my understanding. Thanks.

  5. esmi
    Forum Moderator
    Posted 1 year ago #

    Use the CTRL+click or SHIFT + click to select multiple files in windows 7.

  6. lionhouse75
    Member
    Posted 1 year ago #

    Thanks. I tried all those before on one of my users' computer yesterday and now again on a different computer and none of those ( or any other keystroke combination) work. Only selects 1 photo. ????

  7. esmi
    Forum Moderator
    Posted 1 year ago #

    Are you trying to use drag'n'drop or the Flash Uploader?

  8. lionhouse75
    Member
    Posted 1 year ago #

    I assume the flash uploader since I am not dragging and dropping. I am just selecting "upload photos" then "browse" then from the window that opens with all my files I am then trying to select the multiple files.

  9. esmi
    Forum Moderator
    Posted 1 year ago #

    It works perfectly well using IE9 for me.

  10. lionhouse75
    Member
    Posted 1 year ago #

    Then given that it doesn't work for me on 2 computers it could be some quirk specific to our site. Are there some suggestions for where to investigate that might be causing the issue you can provide that I'll pass on to my developer? Thanks for such quick responses, very much appreciated!

  11. SabreWeb
    Member
    Posted 1 year ago #

    Hi Lionhouse. I am having exactly the same problem. Here are my findings:

    On a Mac - works fine with Chrome, Safari and Firefox

    On a Windows 7 Laptop - Works fine with Firefox and Chrome but does not work with Internet Explorer version 9.0.9.

    Every time I try and use either CTRL + Click or SHIFT + click it does not select all the files but just jumps to the latest one I click.

  12. SabreWeb
    Member
    Posted 1 year ago #

    I just found this when searching for a solution:

    Once again Internet Explorer is the problem: No shipping version of Internet Explorer supports multiple file uploads. IE10 supposedly will, but even IE9 does not. All other major browsers - Chrome, Firefox, Safari and Opera - support multi-file uploads in their latest versions.

    Esmi, did you not say though that you can do it fine using IE?

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