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[resolved] WP.org user account email issue (8 posts)

  1. Shellbot
    Member
    Posted 9 months ago #

    Disclaimer: I know this isn't really to do with the WordPress software itself, but if there's a forum for website-related stuff then I couldn't see it.

    ---------------------------------------

    I recently decided to take the plunge and release my own WP plugin. Unfortunately, it seems changing username is not allowed on wp.org so I've had to create a new account with a suitable name and stop using my old account that I've had since 2007.

    Anyway. The problem is that I changed the email address on that old account to one I never use, in order to free up my "real" email address for the new account to use. This doesn't work. It keeps telling me that the email address is "already in use" whenever I try to change the new account to use it.

    Confused, and thinking maybe I had a third account somewhere by accident that had the email address linked to it, I've now put the "real" email address into two separate forgot password forms and been told both times that no account exists with that email.

    Does it take a certain amount of time for the site to catch up when an email address is changed? Or maybe this is a bug that needs to be reported somewhere?

    I'm not dumb, but signing up for an account here is a massive hassle. There are at least 3 different profile screens all of which give access to different fields when you edit them. Maybe I've missed somewhere that I should've changed the email address on the old account, even though I've already changed it in two separate places. Who knows.

    Insights welcome! :)

  2. esmi
    Forum Moderator
    Posted 9 months ago #

    Does it take a certain amount of time for the site to catch up when an email address is changed?

    It can take a little time for the mirrors to catch up, yes.

    There are at least 3 different profile screens

    There are? I've only ever seen one that is directly associated with these forums. That's the one that you can access from the top right of any page once you have logged into the forum. The urls is http://wordpress.org/support/profile/your_username

    There is a second, global, profile page that can be accessed via http://profiles.wordpress.org/your_username/ but that does not incorporate an email address field as it pulls some its details from the support profile.

    Does that help?

  3. Shellbot
    Member
    Posted 9 months ago #

    Does that help?

    Very much so, thanks. I guess I'll wait another day and see if it lets me change email by then. I'm just feeling impatient to start uploading plugins and want to make sure my account is working right first :p

    As for the profiles, I've only ever signed up through the forum here but as well as the two you mentioned above I also have a third profile at https://buddypress.org/community/members/USERNAME/. I had to update the email address on the old account there as it didn't automatically do it, but I wouldn't even have known I had a BuddyPress account if I hadn't clicked a logout link somewhere on wp.org that for some reason redirected me there, because I never purposefully signed up for one.

    I'm sure it's all very simple when you're used to it. It's just weird for people who expect to sign up on one site and have one profile. I'll live!

  4. esmi
    Forum Moderator
    Posted 9 months ago #

    I also have a third profile

    The BuddyPress site is totally independent of wordpress.org

  5. Shellbot
    Member
    Posted 9 months ago #

    The BuddyPress site is totally independent of wordpress.org

    And yet signing up here automatically gets you an account there, and logging out from certain pages of WP.org directs you to the login page of BuddyPress.

    If they're supposed to be separate, it's not working right ;)

  6. BuddyPress.org and WordPress.org AND bbpress.org all share a login system (reason #88 why we don't delete accounts - GAD it gets messed up).

    They should all keep in sync though.

    Sometimes it gets stupid because of the afforementioned shared system :/

    Do you still need your emails fixed? Email forum-password-resets@wordpress.org with the accounts you want to change, and what to, and we may be able to sort it out.

  7. Shellbot
    Member
    Posted 9 months ago #

    It is still misbehaving so I'll email that address now. Thanks.

    reason #88 why we don't delete accounts - GAD it gets messed up

    After seeing the system in action today, I have every sympathy for this :D

  8. esmi
    Forum Moderator
    Posted 9 months ago #

    BuddyPress.org and WordPress.org AND bbpress.org all share a login system

    Sorry - my bad. :-(

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