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WPtouch Mobile Plugin
WP Touch not working after update (11 posts)

  1. Benagain
    Member
    Posted 2 years ago #

    Just as the title reads, I updated WP-Touch today, and now the mobile theme no longer works.

  2. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 2 years ago #

    What exactly happens? Are you running a cache plugin?

  3. Benagain
    Member
    Posted 2 years ago #

    Yes, I'm running W3 Total Cache and Hyper Cache. Not a good combo?

    The mobile version of the website doesn't work on my iOS device anymore, after I did the update.

    Unless it hasn't been working for awhile, I only tried loading my page after installing the update.

  4. maghang
    Member
    Posted 2 years ago #

    I have the same problem ... some days ago I installed this great WP Touch plugin and worked fine ... but today after the update it is not working.

    I use W3 Total Cache as before.

    Please check it and help.

    Thank you for your time.

  5. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 2 years ago #

    Sounds like you might need to flush your caches— have you excluded the mobile user agents WPtouch uses from your cache plugins?

  6. techispot.com
    Member
    Posted 2 years ago #

    I am not understanding, I install it , but how can I know it is working or not?

  7. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 2 years ago #

    You need to flush the caches for your cache plugin. It is likely still holding on to a cache from your desktop theme.

  8. runnergirl47
    Member
    Posted 2 years ago #

    Ok, this is dumb but I uploaded the free version. I began building it and want to see what it's going to look like. How do I do that? Isn't it active? Do I need the pro version to see my work as I build the plugin? I don't want to pick some wonky colors and not be able to see what's what.

  9. runnergirl47
    Member
    Posted 2 years ago #

    p.s. I don't want to pay someone to figure this out for me. I'm just learning how to use visual editor on my site and I think I can figure this out but I seem to not be able to figure out how to see my work.

  10. ce_rob
    Member
    Posted 2 years ago #

    i was having similar issues with version 1.9.37, but after having updated to 1.9.38, both desktop browsers and mobile browsers get the mobile version of my blog. i've cleared all cache and even turned my caching plugins off to test - no go. please check and fix, ty!

  11. BraveNewCode Inc.
    Member
    Plugin Author

    Posted 2 years ago #

    runnergirl47,

    You can preview your website by using the user agent switcher in Safari or Firefox.

    WPtouch Pro features an easy way to preview your website's appearance in any browser during testing with "Developer Mode".

    ce_rob,

    Are you running any cache plugins?

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