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[resolved] wp-stripe - Live charge; works from Stripe dashboard, not from WP-stripe (2 posts)

  1. Oded Ben-Ami
    Member
    Posted 1 year ago #

    Hi all,

    I was able to make my first Live charge directly from Stripe dashboard.
    However, when I do it from my website ( odedbenami.com/consultation )
    using WP-stripe, I get the following message:

    You can only make test charges right now. Please activate your account at
    https://manage.stripe.com to remove this limitation. If you are a customer trying to make a purchase, please contact the owner of this site. Your transaction has not been processed.

    In Settings > WP-stripe, the 'Enable Test API Environment?' is set to 'no'. So I'm not sure why am I getting this message.

    Can anyone help me with this?

    http://wordpress.org/extend/plugins/wp-stripe/

  2. Brad Griffin
    Member
    Posted 1 year ago #

    Oded, that would be a message from Stripe, and has absolutely nothing to do with this plugin.

    See how the error message directs you to the url manage.stripe.com? That would mean you haven't set up all your information in Stripe.com. Perhaps the routing number, account number, EIN, address, or something else is off on your Stripe.com account.

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