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1. ExecutiveOtaku
   Member
   Posted 2 years ago #

   I'm trying to use WP-Polls on my blog but whenever I try to cast a vote, the icon just keeps spinning and giving me the loading message. This issue has been brought up on here, but I haven't found a solution that works for me yet.

   The footer issue isn't the problem.
   I've tried disabling some of my other plugins, but no luck.
   Tried uninstalling/reinstalling WP-Polls. I also tried installing the next to most recent version and that did not work either. In that case, I got a server error in place of the poll.
   Tried switching the theme to default, same problem.

   WP-Polls worked fine before we moved our site to its own domain (www.thatanimeblog.com), but for some reason it won't work now. I've had similar problems with AJAX comments since the move (won't load and/or internal server error), so maybe the two are related?

   Thank you in advance for any help you can offer, it's really frustrating not being able to use WP-Polls.

2. ExecutiveOtaku
   Member
   Posted 2 years ago #

   Turns out the issue was with permissions on the server/host side, got my hosting service to take care of it.

   In case it's relevant to anyone in the future, they said the problem was: "This issue was being caused by incorrect permissions on the wp-content directory. The permissions were 777, but due to PHP being ran as a CGI module (suPHP), the permissions had to be changed to 755." Something must have happened where they got mixed up when we moved our site.

3. Pafruu
   Member
   Posted 2 years ago #

   I tried that but it didn't work for me...

   Any ideas as to how to fix this problem??

4. Pafruu
   Member
   Posted 2 years ago #

   I just wanted to specify a little bit more to really understand what the situation is.

   I run a bilingual site, french and english, and the site has a section for teens and another for young adults. The polls are on each side in the two languages resulting in four polls total. The polls on the teens side work, they allow the teen to vote and get the results. As for the polls on the young adults side, it is caught in a loop in both languages.

   what could be the problem?

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