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WP lost plugin in list of plugins (8 posts)

  1. ftcros
    Member
    Posted 1 year ago #

    Installing Plugin: NextGEN Gallery 1.9.10

    Downloading install package from http://downloads.wordpress.org/plugin/nextgen-gallery.zip…

    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /data/19/2/38/20/2853998/user/3138536/htdocs/WordPress/wp-content/plugins/nextgen-gallery/

    Plugin install failed.

    WHERE's the uninstall option for the version of Nextgen Gallery that was installed?

  2. If you have FTP access, login to your server and go to your wp-content > plugins folder.
    Delete the next-gen folder and then try again.

  3. ftcros
    Member
    Posted 1 year ago #

    There's a small problem... ftp will not accept my regular password.

  4. ftcros
    Member
    Posted 1 year ago #

    Also it seems there is no ftp or sftp access at all. That and there's no contact with a tech available save your self

  5. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    You need to contact your hosting company re: FTP access.

  6. ftcros
    Member
    Posted 1 year ago #

    FTP access gained but no folder for next-gen found per instructions "If you have FTP access, login to your server and go to your wp-content > plugins folder.
    Delete the next-gen folder and then try again."

  7. sanira
    Member
    Posted 1 year ago #

    Hi,
    Anyone can help......
    We are using wordpress for our company website.
    Recently our new web hosting provider upgraded our wordpress(older version on Jun'2010) to wordpress 3.5.1.
    So our theme for login is not working with this newer version.
    What can i do for this......
    Is any new theme for this login page available or we need to downgrage our wordpress to older version?
    because i checked on wordpress theme installation page, it is showing the theme will work until version 3.4.2.
    if any help greatly appreciate....

    Thank you,
    sanira.

  8. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Sanira - you need to start a new thread - your question is not the same and it's rude to hijack someone else's thread. Please do so here:

    http://wordpress.org/support/forum/how-to-and-troubleshooting

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