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1. Mithadriel
   Member
   Posted 2 years ago #

   Hello,

   I've recently moved a customers blog from one server to another. On the surface everything seems to be working fine - the blog is running and you can view the entries with no issues.

   The problem we're having is with the admin login page. When you enter your username and password it simply refreshes the page. No error messages or prompts are shown at all.

   I've followed the tips on this page: http://codex.wordpress.org/Login_Trouble

   • Cookies are enabled, tried via several browsers
   • Plugins folder has been renamed to plugins.old - aside from anything the only plugin within that folder was the default akismet one
   • Uploaded wp-login.php from a fresh download of 2.7.1
   • Reset password via command line mysql
   • URI is unchanged
   • Not using secure HTTPS
   • No errors about headers not being sent

   I've checked the Apache error logs and there's nothing appearing related to WordPress.

   System Data
   PHP: 5.1.6
   MySQL: 5.0.77
   PHP Info Summary:

   System 	Linux myhostnamehere.blah 2.6.18-164.6.1.el5 #1 SMP Tue Nov 3 16:18:27 EST 2009 i686
   Build Date 	Apr 7 2009 08:01:33
   Configure Command 	'./configure' '--build=i686-redhat-linux-gnu' '--host=i686-redhat-linux-gnu' '--target=i386-redhat-linux-gnu' '--program-prefix=' '--prefix=/usr' '--exec-prefix=/usr' '--bindir=/usr/bin' '--sbindir=/usr/sbin' '--sysconfdir=/etc' '--datadir=/usr/share' '--includedir=/usr/include' '--libdir=/usr/lib' '--libexecdir=/usr/libexec' '--localstatedir=/var' '--sharedstatedir=/usr/com' '--mandir=/usr/share/man' '--infodir=/usr/share/info' '--cache-file=../config.cache' '--with-libdir=lib' '--with-config-file-path=/etc' '--with-config-file-scan-dir=/etc/php.d' '--disable-debug' '--with-pic' '--disable-rpath' '--without-pear' '--with-bz2' '--with-curl' '--with-exec-dir=/usr/bin' '--with-freetype-dir=/usr' '--with-png-dir=/usr' '--enable-gd-native-ttf' '--without-gdbm' '--with-gettext' '--with-gmp' '--with-iconv' '--with-jpeg-dir=/usr' '--with-openssl' '--with-png' '--with-pspell' '--with-expat-dir=/usr' '--with-pcre-regex=/usr' '--with-zlib' '--with-layout=GNU' '--enable-exif' '--enable-ftp' '--enable-magic-quotes' '--enable-sockets' '--enable-sysvsem' '--enable-sysvshm' '--enable-sysvmsg' '--enable-track-vars' '--enable-trans-sid' '--enable-yp' '--enable-wddx' '--with-kerberos' '--enable-ucd-snmp-hack' '--with-unixODBC=shared,/usr' '--enable-memory-limit' '--enable-shmop' '--enable-calendar' '--enable-dbx' '--enable-dio' '--with-mime-magic=/usr/share/file/magic.mime' '--without-sqlite' '--with-libxml-dir=/usr' '--with-xml' '--with-system-tzdata' '--with-apxs2=/usr/sbin/apxs' '--without-mysql' '--without-gd' '--without-odbc' '--disable-dom' '--disable-dba' '--without-unixODBC' '--disable-pdo' '--disable-xmlreader' '--disable-xmlwriter'
   Server API 	Apache 2.0 Handler
   Virtual Directory Support 	disabled
   Configuration File (php.ini) Path 	/etc/php.ini
   Scan this dir for additional .ini files 	/etc/php.d
   additional .ini files parsed 	/etc/php.d/dbase.ini, /etc/php.d/dom.ini, /etc/php.d/gd.ini, /etc/php.d/imap.ini, /etc/php.d/ioncube-loader.ini, /etc/php.d/ldap.ini, /etc/php.d/mbstring.ini, /etc/php.d/mysql.ini, /etc/php.d/mysqli.ini, /etc/php.d/pdo.ini, /etc/php.d/pdo_mysql.ini, /etc/php.d/pdo_pgsql.ini, /etc/php.d/pdo_sqlite.ini, /etc/php.d/pgsql.ini, /etc/php.d/sqlite.ini, /etc/php.d/xmlreader.ini, /etc/php.d/xmlwriter.ini, /etc/php.d/xsl.ini
   PHP API 	20041225
   PHP Extension 	20050922
   Zend Extension 	220051025
   Debug Build 	no
   Thread Safety 	disabled
   Zend Memory Manager 	enabled
   IPv6 Support 	enabled
   Registered PHP Streams 	php, file, http, ftp, compress.bzip2, compress.zlib, https, ftps
   Registered Stream Socket Transports 	tcp, udp, unix, udg, ssl, sslv3, sslv2, tls
   Registered Stream Filters 	string.rot13, string.toupper, string.tolower, string.strip_tags, convert.*, consumed, convert.iconv.*, bzip2.*, zlib.*

2. apljdi
   Member
   Posted 2 years ago #

   Do you have an URL? I won't be able to login but sounds like I won't need to actually login to see the problem.

3. Mithadriel
   Member
   Posted 2 years ago #

   http://www.blacktruffle.co.uk/blog/wp-admin

   Thanks!

4. apljdi
   Member
   Posted 2 years ago #

   Well, not as helpful as I'd hoped.

   Why are you updating with "a fresh download of 2.7.1"? 2.7.1 is far from fresh.

   I'd check my database for errors, and maybe enable debugging ans see what you get.

   /** Turn On Debugging **/
   /** Place is wp-config.php **/
   //define('WP_DEBUG',true);

5. Mithadriel
   Member
   Posted 2 years ago #

   I did try with a download from 2.8.6 initially but that just made the page appear with only the username field available for input. I've used the version from 2.7.1 as this is the version which is installed currently.

   Debug is switched on, there are no errors showing at the moment.

   Could I install 2.8.6 as a seperate instance and import the data from the 2.7.1 version?

6. apljdi
   Member
   Posted 2 years ago #

   Could I install 2.8.6 as a seperate instance and import the data from the 2.7.1 version?

   You need to update. 2.7.1 is vulnerable to attack.

   But, yes, you can install another instance. Copy your entire WP database into a new one with a different name then in wp-config be sure to use the copy. Hopefully you can create a DB. That's the easiest method. If you can't create a new DB you can use a different table prefix but that means copying every table table individually and changing the prefix, then set the prefix in your 2.8.6 wp-config. You'll need to change the 'home' and siteurl' values in the *_options table on the new install also. Either of these methods gets you complete tables-- you lose nothing. I've done this a number of times, so I know it works. However, if there is something broken in the old database you may be transferring that break to the new DB.

   So if you could get into wp-admin you may be better off installing 2.8.6 as a separate instance, letting it create its own tables, then exporting your posts and reimporting them using the backend functions. This option may not be open to you.

   Whatever you try, though, backup the entire DB to disk before jacking with it.

7. david@davidtemple.net
   Member
   Posted 2 years ago #

   Having the exact same problem, except I am much less literate with regard to WP and web admin in general. No problem on separate instance of WP on same server, different domain.

8. apljdi
   Member
   Posted 2 years ago #

   @Mithadriel,

   Debug is switched on, there are no errors showing at the moment.

   I hope that when you copied that code your noticed that it was commented. I should have uncommented it but didn't. Forgot, I guess.

9. Mithadriel
   Member
   Posted 2 years ago #

   I hope that when you copied that code your noticed that it was commented. I should have uncommented it but didn't. Forgot, I guess.

   I did yes thanks :)

   I'll forge on with a fresh install and see how it goes.

10. apljdi
    Member
    Posted 2 years ago #

    If you install a fresh 2.8.6 and it doesn't work, I guess you'll know that its a server issue. That's progress.

11. alanlongmore
    Member
    Posted 1 year ago #

    I had the same problem. Turns out it was a problem with the php.ini file.

    I had requested my host to increase the upload file size limit and after they did I couldn't login at all, the page just refreshed. They created a php.ini folder in the root directory, when I renamed this I could login again.

    hope this helps

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