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WP e-Commerce Paypal continue button not working on mobile (2 posts)

  1. igloobob
    Member
    Posted 1 year ago #

    Hello

    I’ve just launched a site for a client and it has come to our attention there is an issue with payment on paypal.

    When paying with a credit card on Paypal, so not using a paypal account, all is fine on the computer screen, however, on mobile devices the continue button after entering card details does nothing. So a customer can get to that point on mobile, enter card details then the button to continue nothing.

    We contacted Paypal and they said it’s nothing to do with them and it is the 3rd party shopping cart. This makes no sense to me, surely it is a Paypal issue of it works everywhere other than mobile devices and the error is on the paypal payment page?

    Has anyone encountered this?

    Here is the site:

    https://elegantlyorganic.co.uk/

    Thanks!

  2. igloobob
    Member
    Posted 1 year ago #

    update:

    it seems it DOES work, we weren't entering the county so the pay button was not yet active!

    D'oh.

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