Forums

[resolved] WP E-commerce can't add new form set (3 posts)

  1. Skygirl
    Member
    Posted 3 months ago #

    Hi all,

    I am in the late stages of a WP e-commerce installation, but I am stuck on the checkout form. I need to add a new form set to apply a few fields only to a particular category, but when I click Add New form set (multiple browsers), the page just refreshes. No new form set. URL of the link:

    .../wp-admin/options-general.php?page=wpsc-settings&tab=checkout&_wpnonce=54756ca077# (in other words, only a # after the current page URL)

    I am able to add new checkout form fields, but only the labels show up on the live checkout page--no input fields. Has anyone else seen this?

    Thanks in advance for any help!

  2. justinsainton
    Member
    Posted 3 months ago #

    Hi,

    My guess is that your theme or another plugin is causing a javascript error or conflict on that page, causing the failure. I just tested on the latest version and it works great. Try pulling up your javascript console (Ctrl + Shift + J on Google Chrome in Windows) and seeing if any errors show.

  3. Skygirl
    Member
    Posted 3 months ago #

    Hey Justin! You have the right last name. :) You are correct, I do get errors with the Javascript console. As it turns out, two plugins were conflicting: The Custom Post Type View Generator and Google Custom Search.
    Luckily at least for CPVG, I can deactivate for admin and re-enable once done.

    Thank you SO MUCH!

Reply

You must log in to post.

About this Topic