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WP Dropdown Menus not working when logged in -iOS!!! (5 posts)

  1. larabbit7
    Member
    Posted 1 year ago #

    Hi,

    Totally weird.

    I am using woothemes canvas 5.1.6

    When logged in - dropdown menus do not work on iPhone, iPad etc.

    They work on the computer but not on iOS devices. Totally weird.

    How can I troubleshoot this?

    They work fine in WP 2010 theme - so it must be something up with my WOO and they havent been able to track it down.

  2. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Have you tried deactivating your plugins to see if any may be causing that with that theme? Does it work in the current default theme - twentytwelve?

    We don't support commercial themes here, so if it's specific to Canvas, you'll have to persist with Woo.

  3. larabbit7
    Member
    Posted 1 year ago #

    Yes, deactivated all plugins - no dice.

    Yes - works with 2010.

    Ok. I understand.

    Just wondering if there were some generic troubleshooting things in terms of the way WP does menus ... or things that might change because of login state.

    Hypothetically a menu or code shouldnt change based on login state right?

    Thanks!

  4. WPyogi
    Volunteer Moderator
    Posted 1 year ago #

    Hard to say for sure - you could check for JavaScript errors:

    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Of course, make sure you don't have other relevant HTML or CSS errors:

    http://codex.wordpress.org/Validating_a_Website

  5. larabbit7
    Member
    Posted 1 year ago #

    Thank you. This is a very helpful troubleshooting step I was not aware of. I am going to test and report back.

    Thanks!

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