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1. kools_w
   Member
   Posted 1 year ago #

   I cannot even sign in anymore!

   Ok, here's the full story:

   I have been working on a new website for over a week, trying out the theme, uploading images etc and I am starting to understand the WP idea. Now, the WP is installed under http://www.wendykools.com/wptest/ as it is a test site, I have been hiding it so far and let the actual website run as it was...

   I have just installed a plugin called UnderConstruction ( by Jeremy Massel) and was creating a customized HTML construction page. By updating, I can no longer sign in to my dashboard!!

   So, what have I done wrong and how can I get access again? BTW, my FTP is FileZilla, maybe there is a css that needs reviewing?

   Thnx in advance ;)

2. jkovis
   Member
   Posted 1 year ago #

   You disable the plugin by connecting via FTP and going to /wp-content/plugins and renaming the plugin folder.

3. kools_w
   Member
   Posted 1 year ago #

   Hi Jkovis,
   I just did, renaimed the folder (wendykools.com/public_html/wptest/wp-content/plugins/underconstruction_renamed) and I still cannot login to the WP dashboard, and my site comes up like this: http://www.wendykools.com/wptest/

   What do I do?

4. kools_w
   Member
   Posted 1 year ago #

   Can I just completely delete the plugin through Filezilla?

5. s_ha_dum (was apljdi)
   Member
   Posted 1 year ago #

   Can I just completely delete the plugin through Filezilla?

   Yes. You can just delete the plugins using Filezilla. They should deactivate automatically, but renaming the plugin folder(s) should essentially do the same thing.

   It looks like your stylesheets and your javascript files are not being found. I checked about 5-6 of them and they were all 404 pages.

   While you have Filezilla open, what is in you .htaccess file? If a plugin edited that deleting the plugin probably won't change things back. Really, you only need to answer if deleting the plugins doesn't help.

6. kools_w
   Member
   Posted 1 year ago #

   Sorry to be ignorant :P but where can I find the .htaccess file?

7. s_ha_dum (was apljdi)
   Member
   Posted 1 year ago #

   Sorry to be ignorant :P but where can I find the .htaccess file?

   :) No problem :)

   It should be in the same directory as the wp-content, wp-admin, wp-include, etc. folders. In your case, looks like it should be inside the wptest folder.

   Make sure that Filezilla is set to show hidden files.

8. kools_w
   Member
   Posted 1 year ago #

   The only .htaccess file that I can find is in the ../public_html/cgi-bin folder and when I open it in FileZilla editor, there's only 1 line written:
   "Options -Indexes"

   Can't find any .htaccess file in the wptest folder or any of the subfolders...

9. s_ha_dum (was apljdi)
   Member
   Posted 1 year ago #

   Well, you might not have then. It isn't a required file. WordPress will create it, or try to, if you want to use pretty permalinks.

   Have you made progress otherwise?

10. kools_w
    Member
    Posted 1 year ago #

    no, I have deleted the whole plugin folder through Filezilla and my site still comes up divided...

    Am also thinking of reinstalling the whole thing, deleting everything from the server and reinstall wp... :(

11. kools_w
    Member
    Posted 1 year ago #

    and by the way, apljdi, thnx for your help and pacience :) I know it's easy once you've done it, but this is my first wordpress site and the theme I bought is lovely, but the designer does not really help either, so it takes quite some time figuring things out. I'll get there in the end I guess

12. s_ha_dum (was apljdi)
    Member
    Posted 1 year ago #

    Here is your problem:

    Your WordPress installation is at http://www.wendykools.com/wptest/ but the system think it is in root-- http://www.wendykools.com/wp-content/. You can tell by looking at the URL of the stylesheets. You have your "WordPress Address" and "Site Address" set incorrectly. Go to wp-admin->Settings and look for those two labels. You probably have http://www.wendykools.com/, correct? That need to be http://www.wendykools.com/wptest/ for this to work. You will have to migrate things later, though.

13. kools_w
    Member
    Posted 1 year ago #

    Can I do this through Filezilla?
    Problem is I cannot access my WP admin
    http://www.wendykools.com/wptest/wp-admin/index.php comes up with a 404 error

14. s_ha_dum (was apljdi)
    Member
    Posted 1 year ago #

    I see.

    Follow these directions to get the site back.

15. kools_w
    Member
    Posted 1 year ago #

    sorry, didn't work :(

16. s_ha_dum (was apljdi)
    Member
    Posted 1 year ago #

    Are you sure you followed those instructions precisely? No forgotten semicolons or unclosed quotes?

17. kools_w
    Member
    Posted 1 year ago #

    No, I followed it rigurously.

    I have just changed the following line in wp-config.php
    define('WP_DEBUG', true);
    so now you can see the notices on the site, and there are a lot

18. kmessinger
    Member
    Posted 1 year ago #

    http://codex.wordpress.org/Changing_The_Site_URL has more information about correcting the url.

19. s_ha_dum (was apljdi)
    Member
    Posted 1 year ago #

    Yes. Notices are useful but overwhelming for a production site.

    I'm sure the problem has something to do with your site URLs. WordPress was looking in the wrong place. Hang in there. We'll get it sorted.

20. kools_w
    Member
    Posted 1 year ago #

    Ok, don't ask me what I've done!
    I have been playing with some .php files, looking around, updating values that were already there and all of a sudden the site works again!

    I just hope it doesn't happen again :P

    Thnx to you all for your support and pacience, I am really pleased that there are still people willing to help, thanks a lot :)

21. s_ha_dum (was apljdi)
    Member
    Posted 1 year ago #

    I'm happy its working. :)

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