Posted 6 months ago #
Today, suddenly for no reason, I am no longer able to login as the admin to the website?
using http://sitename/wp-admin just gives me a blank white screen, it has worked fine for the last six weeks!!!!
Anu suggestions please? The rest of the works fine, just cannot get into the admin area.
Posted 6 months ago #
Hi TheRealDemon. Getting a blank white page generally means that php is encountering an error, but your php setup is set to hide error messages. To determine what is causing the error, you'll want to see what the actual error message is.
You can turn on error reporting by setting WP_DEBUG to true in your wp-config.php file
Posted 5 months ago #
Hi TheRealDemon, were you able to make any progress on this blank white screen issue?
Posted 5 months ago #
Hi Brad, thanks for the tip, I had resolved it by the time I got your message as follows;
Firstly, as I could not access the site, I have my own webserver with full admin access so looked at the database and removed all the plugins then went back to the website and could see the screen again and was able to login...!!!
As it clearly related to a plugin, tested each of them and found it was the latest release of wpstorecart that caused it, installed the previous version and hey presto, all working again. I have sent a message over to the designers of wpstorecart with all the information of what versions of php, mySQL, OS, and plugins to see if they can find the cause and resolve it.
Didn't know about the debug feature, thank you I have now turned it on...
Demon
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