wp-admin not working

  • bowlandwalks

    (@bowlandwalks)


    10 years, 6 months ago

    Any help greatly appreciated.

    My site is http://www.bowlandwalks.co.uk and I noticed today that the wp-admin/dashboard was blank in Chrome. And in Explorer there was a Http Error.

    I checked on here and the advice was to rename the plugin folder via Ftp to plugin.hold, and then log in and switch themes. I did this, and sure enough, could log in to the dashboard.

    I then renamed the folder back to just ‘plugin’, and now even my website is blank (as well as the wp-admin page).

    Admittedly I am a bit crap at sorting things like this out, and am very grateful for any pointers.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Dave Naylor

    (@wpranger)

    10 years, 6 months ago

    It’s plugins, plural.

    Lorenzo Orlando Caum

    (@lorenzocaum)

    10 years, 6 months ago

    Temporarily renaming wp-content/plugins should have deactivated all plugins.

    Were you able to login to the WordPress admin dashboard afterwards?

    If so, try restoring the WP Plugins folder (change the name back to ‘plugins’).

    Then reactivate your plugins one by one to determine the plugin that is creating a conflict.

    This link explains the process: http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F

    Thread Starter bowlandwalks

    (@bowlandwalks)

    10 years, 6 months ago

    Thanks all, I don’t think I have added any new plugins recently, and it was working ok yesterday. Seems a bit random, but here are list of my plugins:

    https://plus.google.com/107968287252439655249/posts/cmsahQ2L3VV

    At first I could log in to the dashboard after renaming Plugins, but now whatever I do it won’y let me.

    Thanks again.

    esmi

    (@esmi)

    10 years, 6 months ago

    Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter bowlandwalks

    (@bowlandwalks)

    10 years, 6 months ago

    Thanks Esmi.

    I have renamed my Theme “enfold-old” and renamed “plugins” to “plugins.hold” but still not displaying the dashboard (or website.

    Do you think it is looking like I need to re-upload all files and folders?

    esmi

    (@esmi)

    10 years, 6 months ago

    Try checking your site’s error logs for a more specific error message. Your hosts should be able to help you accessing your site’s error logs.

    Thread Starter bowlandwalks

    (@bowlandwalks)

    10 years, 6 months ago

    Hi Esmi
    I’ll call my Hosts tomorrow (closed today). In the meantime I uploaded a fresh copy of WordPress and still a blank screen 🙁

    Thread Starter bowlandwalks

    (@bowlandwalks)

    10 years, 6 months ago

    Scrap my last, I think I’ve found the error log, and here is what is listed repeatedly for the last few pages:

    PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 7589507 bytes) in /content/shard2/sites3/b/o/bowlandwalks.co.uk/web/wp-includes/functions.php on line 252

Viewing 8 replies - 1 through 8 (of 8 total)
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