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[resolved] WP 3.4.2 Unable to delete comments or empty trash. (2 posts)

  1. myownalias
    Member
    Posted 1 year ago #

    This morning I have noticed that I no longer have the ability to delete comments or empty the trash. When trying to delete spam using the bulk action method or empty spam button, the result is a blank screen with the URL:
    '/wp-admin/edit-comments.php?s=&comment_status=spam&pagegen_timestamp=2012-10-30+16%3A34%3A57&_total=6&_per_page=20&_page=1&_ajax_fetch_list_nonce=a3c57b624d&_wp_http_referer=%2Fwp-admin%2Fedit-comments.php%3Fcomment_status%3Dspam&_wpnonce=b06ae1cb45&_wp_http_referer=%2Fwp-admin%2Fedit-comments.php%3Fcomment_status%3Dspam&action=delete&comment_type=&_destroy_nonce=6c0b96e1fe&_wp_http_referer=%2Fwp-admin%2Fedit-comments.php%3Fcomment_status%3Dspam&paged=1&delete_comments[]=693&delete_comments[]=692&delete_comments[]=691&delete_comments[]=690&delete_comments[]=689&delete_comments[]=688&action2=-1&_destroy_nonce=6c0b96e1fe&_wp_http_referer=%2Fwp-admin%2Fedit-comments.php%3Fcomment_status%3Dspam&delete_all=Empty+Spam'

    I have done my research and tried the following:
    I have reset the plugins folder, replaced the entire wp-admin and wp-includes folders, tried deactivating all plugins from the admin, problem still persists. Any help will be greatly appreciated!

  2. myownalias
    Member
    Posted 1 year ago #

    OK, an update; it seems to be part of a wider comments system problem; wp-comments-post.php also returns a blank page but does post the comment to the database.

    // scratch that, just deactivated Jetpack (1.9.2) and suddenly it works fine, I didn't disable it previously because I assumed it would have been well tested given that it's a wordpress plugin, I guess not!

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