WordPress.org

1. evo252
   Member
   Posted 5 months ago #

   Hello,

   My visual editor is missing since I've manually upgraded WP to 3.3. I tried :
   - Rerun the update several times (from french package, then from english package, and downloaded latest.zip), deactivate all plugins and use the Twenty wordpress theme.
   - Add define('CONCATENATE_SCRIPTS', false); in wp-config.php file
   - Use Google library plugin
   - Remove cache more than 50 times, remove cache plugins, empty cache plugins (W3 Total cache, Varnish Cache...).

   I tried all these solutions several times, but in vain.

   Is there any other solution ? And if I come back to WP 3.2, is the visual editor will be back ?

   Thank !

2. zoonini
   help me help you
   Posted 5 months ago #

   Have you tried a manual reinstall? i.e. remove the wp-admin & wp-includes folders, as well as all WP files in the root. Re-upload manually via FTP the wp-admin & wp-includes folders, as well as all root WP files, from a freshly downloaded copy of WordPress.

   Do not remove .htaccess, wp-content, wp-config.php or any other custom files or folders.

   Back up all files before beginning this process.

3. zoonini
   help me help you
   Posted 5 months ago #

   Also, have you tried a different web browser and a different machine entirely to rule out a browser or PC issue?

4. evo252
   Member
   Posted 5 months ago #

   Thank you for your answer Zoonini.

   I tried all these solutions, reupload manually by FTP, and I tried to edit or add new posts via others browsers (chrome, IE and FF) and others machines (PC, MAC, iPhone...). Without success.

5. zoonini
   help me help you
   Posted 5 months ago #

   Have you tried creating a new user, and making sure that in that user's profile, "Disable the visual editor when writing", is NOT checked. Then log in as that user and take a look.

6. zoonini
   help me help you
   Posted 5 months ago #

   Have you tried resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

7. evo252
   Member
   Posted 5 months ago #

   I renamed plugins folder via FTP, but I didn't try to reset plugins folder via PHPMyadmin. Then, I didn't try to add new user, but I checked that every user has "disable visual editor" not checked.

   For the moment, I came back to the precedent version of WordPress, I'll try to add new user when I'll update to 3.3 in some days, but the problem is that I couldn't wait because of my bloggers who have difficulties to publish articles via HTML...

   Anyway, thank you for your help !

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