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Worst support ever (3 posts)

1 star
  1. aksteve
    Member
    Posted 3 months ago #

    Just look at the forum here and see how many of the questions ever get answered. You will see that not many do.

    Of course you have to "Buy" the product to get support, which is fine. We all have to make a living. But then you have to buy "tokens" if you want any additional question. So for the price of the product you get a shopping cart and one question answered. If you have addition questions you have to buy more tokens at $50 each.

    Wish I would have read the reviews before purchasing this product. It's an OK product, but the support is horrible. The worst. It is nonexistent unless you want to keep spending money to get basic answers.

  2. Robin
    Member
    Posted 2 months ago #

    I got loads of FREE support and I have not bought anything from them.

    My emails were all answered quickly and my questions answered without spending a penny.

    When I had an issue, within 24 hours it was resolved, again all for FREE.

  3. Justin Sainton
    Member
    Plugin Author

    Posted 2 months ago #

    Thanks for the kind words, Robin.

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