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[resolved] WordPress.org, email recovery problem, email changed (19 posts)

  1. colixioreloaded
    Member
    Posted 1 year ago #

    I have a problem, I'm not have connected to WordPress.org since 2011 and my email is changed.

    While I make login this is response "You have not logged in since June 2011, when we reset all passwords on the WordPress.org site. Please reset the password for ------ now."

    Is not possible for me recovery the reset passowd emailed me, my old email is out and I have changed email, how can communicate me new email to WordPress.org, please?.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Just let your old account lapse and use this new one instead.

  3. colixioreloaded
    Member
    Posted 1 year ago #

    I know, but I have uploaded with old account 3 themes in "Free WordPress Themes directory", with new account how can I recover my developed themes and updated this?. This is important for me.

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    You would need to regain access to your previous email address.

  5. colixioreloaded
    Member
    Posted 1 year ago #

    Exactly, i want update me themes, next time, if possible.

  6. esmi
    Forum Moderator
    Posted 1 year ago #

    Can you regain access to your previous email address?

  7. colixioreloaded
    Member
    Posted 1 year ago #

    Not possible, the old email was connected to a domain that I not have more.

  8. esmi
    Forum Moderator
    Posted 1 year ago #

    Then we have a problem. We can't validate your identity without an email from the old address. :-(

    Leave it with me and I'll see what we can do.

  9. colixioreloaded
    Member
    Posted 1 year ago #

    my old email was "info - at - colixiodesign dot com"

    colixiodesign dot com now is a domain parking, no longer my.

    thanks if you can do something.

  10. colixioreloaded
    Member
    Posted 1 year ago #

    I forgot, my old user was colixio to upload theme.

  11. Chris
    Member
    Posted 1 year ago #

    Do you still have access to gianni.grignani -at- poste.it?

  12. esmi
    Forum Moderator
    Posted 1 year ago #

    When you registered colixiodesign dot com a few years ago, you used what appears to be a personal email address for your whois record. Do you still have access to that email address?

  13. colixioreloaded
    Member
    Posted 1 year ago #

    to Chris : "gianni.grignani at poste dot it" is another my email and this is active

    to esmi : No, I not have more access to that email address.

  14. esmi
    Forum Moderator
    Posted 1 year ago #

    gianni.grignani at poste dot it is the mail you used when you registered your domain. :-)

    Can you send an email from gianni.grignani at poste dot it to esmi [at] quirm dot net?

  15. colixioreloaded
    Member
    Posted 1 year ago #

    of course, I have emailed you now

  16. esmi
    Forum Moderator
    Posted 1 year ago #

    Check your mail. :-)

  17. colixioreloaded
    Member
    Posted 1 year ago #

    Solved, thank you very much.

  18. esmi
    Forum Moderator
    Posted 1 year ago #

    No problem :-)

  19. lunaraurora
    Member
    Posted 1 year ago #

    Hello, i have the same identical problem, my old email was admin [at] betfer.co.uk but the domain is expired and i have no more access to it and password was resetted in 2011 .. when i input the mail for password recovery, it says password sent to the address, but i can't reach it..
    sorry, can you help me too?

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