Hi all.
my wordpress.com stats (updated to the recent - 1.3.7) stopped working suddenly. It didn't show any stats on the dashboard and on it's plugin page.
I deactivated it and activated again and since then - it keeps asking for my API key - and not accepting it.
does anyone else also experiencing the same issue?
WordPress.com Stats stopped working (23 posts)
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orizen
Posted 3 years ago # -
boewerner
Posted 3 years ago #On one of my blogs my stats are not working since beginning of Feb
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Bobbeacham
Posted 3 years ago #Yep, just tried to install on 2.7.1 won't accept API although it's the same key I've used in a number of other places.
Dozens of complaints about this - no-one's coming up with a solution I can see.
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Because this is NOT a support site for wordpress.com - this is for wordpress.ORG self hosted sites only. wordpress.com has their own support forum.
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Posted 3 years ago #It doesn't work on WordPress 2.7.1, doesn't matter where it's installed. Mine is self-hosted. Perhaps you'd like to post a solution or some advice - which would actually be helpful - rather than just telling people they're in the wrong place.
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Posted 3 years ago #The strange thing for me is that with my two self-hosted blogs
1. on one blog that I've it works normally
2. that on the second blog contemporarily the analytics stats from google showing also no traffic for same blog where my stats are not working, but my cpanel stats shows traffic?
Isn't there any way to contact wp stats? -
I gave you some advice, dimbulb - go to wordpress.COM and ask there. Or can't you read either? How do you expect to get help on a .COM issue in a .ORG forum?
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Posted 3 years ago #It seems that you can't read, we've SELF-HOSTED blogs (our own domain & site)since the Wp.COM is for the blogs that are hosted by wp how could we get help there?
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ttblog
Posted 3 years ago #I have a self-hosted blog, too, and my WordPress Stats have not worked correctly since I installed 2.7. I updated to 2.7.1 thinking that might fix it, but that doesn't fix it either.
The easiest way to see the problem is that the chart is cut off on the end. Today is March 2. The last date it shows is February 27.
Help?
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Head Roller
Posted 3 years ago #I have 3 blogs all running wordpress stats. One, and only one, has suddenly quit working.
Before the bashing starts again, I actually did try .COM and was given a quick boot to .ORG.
Is there any help here?
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Don Elliott
Posted 3 years ago #Hey guys I had this same problem as of Feb 26 - the solution I found was to make sure my footer included:
<?php wp_footer(); ?>
For more info check out:
http://wordpress.org/support/topic/162632Good luck!!
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alqemi
Posted 3 years ago #Mine's not working, either. When I first installed it, about a month ago, it worked for a few days. Then, it stopped working, showing a log-in prompt where the stats should be, but never allowing login, just a loop.
I deactivated it, downloaded & installed the newest version, added the code to the footer, and it worked again for a week or so. Now, it is back to broken again, although nothing has changed except for normal posting. It was working this morning, just a few hours ago, and now, the login loop error. Nothing has changed in those few hours except this. Weird.
One thing which I don't know enough about to know if it's the problem, is that the footer code mentioned is visible when I FTP to look at my footer file, but it isn't showing when I do a "view-page source" in my browser. I'm not sure if that means anything or not.
Any thoughts would be welcome!
-alqemi
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Posted 3 years ago #I would check to make sure your footer code isn't being 'commented out.' Look for a <!-- somewhere in your footer, it would be followed by a --> and the <?php wp_footer(); ?> would be somewhere between the 2.
If that isn't it I would check to see if the <?php wp_footer(); ?> falls after you close your body </body>.
-Don
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Posted 3 years ago #OK, here's the two versions of the footer I mentioned, maybe the issue will be more clear to you than it is to me:
---------------------------------------------------
When I look at the footer via "view-page source" in my browser, it's this:<!-- begin footer -->
<div style="clear:both;"></div>
<div id="footer">
<p>All text, images, and content on this site © 2009 and earlier. · All Rights Reserved · Powered by WordPress</p>
</div>
</div>
</body>
</html>---------------------------------------------------
When I look at it in FTP, it's like this:<!-- begin footer -->
<div style="clear:both;"></div>
<div id="footer">
<p>All text, images, and content on this site © 2009 and earlier. · All Rights Reserved · Powered by WordPress</p>
</div>
<?php do_action('wp_footer'); ?>
</div>
<?php wp_footer(); ?>
</body>
</html>------------------------------------------------------------
I'm not sure what this reflects as to the problem, and I doubt that between its working this morning and not this afternoon, that something in my footer changed. Or maybe it did, and things are far weirder than I understand....anyway, if you have a suggestion on fixing it, I'm all ears!
Thanks for your help-
alqemi -
The fact that the
<?php wp_footer(); ?>line is not causing the script for wp stats to be output suggests that the plugin is deactivated or does not have an API key in it or some such thing.However, if you're logged in as YOU, then that's normal. Stats doesn't collect stats of logged in users.
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Posted 3 years ago #Do you happen to have the 'redirection' or 'wp-super-cache' plugin installed? If so I would suggest clearing out the cache and deleting any of the redirects. Realistically it is more likely that a caching plugin file would effect it over a redirection.
Good luck!
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Posted 3 years ago #Thanks!!!
The theme I had switched to did not have the
<?php wp_footer(); ?>
in it.I added it and we are off!!!!!
:)
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Posted 3 years ago #OK, so I checked and the plugin was activated, with the API key set up, etc. But, just for kicks, I de-activated it and then re-activated it, entered the key, & it works again, showing stats back about a month.
This is how it went the last time, too, just un-doing & re-doing it, and then it would work for a while. So, I want to believe it's fixed, but I think there's probably still something wrong.
I don't have a caching or re-direction plugin, by the way. Thanks for everyone's help, I guess we'll wait and see.
-alqemi
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Posted 3 years ago #Update: a few hours later, not working again, stuck in the login loop like before.
Bummer.-alqemi
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Posted 3 years ago #OK, so this is weird, I am getting it to work again (for now). Before, I would get the login loop- the login screen instead of my stats in the little window on my dashboard page, and then if I went to the stats dashboard, just the login prompt, and it wouldn't take my login.
I was trying to login with my username and password as the blog owner; that is, the login I use to get to my dashboard to begin with (my blog is self-hosted).
I tried using my wordpress.com login info, the account I created to get the API key, and that worked just fine. I still see the login window in the dashboard area, but if I go to the stats page, I can log in & see my stats.
So, apparently it wants your wordpress.com info, for the account created there and linked to the blog by the API. This makes sense *now* of course, but I didn't see it before. Also, I am still a bit puzzled as to why it won't just stay logged in, being intermittently logged in and out. I think if you could use the same username and password for both, it would keep working, but that wasn't possible for me, the username I chose for my blog was already taken for wordpress.com.
Anyway, maybe someone else is caught in the same loop & didn't try this yet-
-alqemi -
Posted 3 years ago #oops, that just posted twice.
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It didn't occur to me that somebody would try to use their local username and password there. The whole point of the stats plugin is that your stats are associated with your wordpress.com account name and such.
You can make it know who you are by going directly to http://wordpress.com/ , logging in there, and checking the "remember me" box.
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0Xia
Posted 2 years ago #Have an odd problem: installed stats ONCE, but it shows up in the plugin section as being installed TWICE. Same version. No idea how that happened. I deleted the entire folder via FTP, made sure it wasn't still appearing in the WP plugins section, and then re-installed.
Came back as being installed twice.
Thoughts, ideas?
thanks
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