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[resolved] WordPress.com Stats issue (55 posts)

  1. luisiher
    Member
    Posted 3 years ago #

    Hi

    I have been using the WP stats plug in for over 2 years and is fantastic. However, since yesterday, when I try to view my site stats, I get the below message:

    Your WordPress.com account, spanishaid is not authorized to view the stats of this blog.

    Does anyone know why and how to resolve this?

    Thanks a lot for your help
    Luisiher

  2. tobifjellner
    Member
    Posted 3 years ago #

    I have noted exactly the same thing.
    So I guess the best remedy is to do something else for a few hours, and then check back again...

  3. paulreset
    Member
    Posted 3 years ago #

    Been having the same prob for over 24 hours.

  4. luisiher
    Member
    Posted 3 years ago #

    I did that yesterday and it works for a bit, but today it does not work at all. I have tried to deactivate and reactivate the plug-in but it did not work. I don’t want to delete it and reinstall it because I will lose all my date.
    Has anyone found any solutions to this?
    Thank you for your help
    Luisiher

  5. daisy8
    Member
    Posted 3 years ago #

    The same issue happened to me. Yesterday's message said that some sites were having a problem with the stats and they were working on it. Today's message just says as per luisiher's post. Does one remove the stats plugin and re-load it?

    I use the programme a lot, so I'm keen to get it up and working again. It's been down for more than a few hours now.

  6. alseymour
    Member
    Posted 3 years ago #

    Please add me to the list...
    24 hours and counting...

  7. AcidS76
    Member
    Posted 3 years ago #

    i have the same problem... first it said there were problems and today it says i'm not allowed to see stats. :(

  8. esmi
    Forum Moderator
    Posted 3 years ago #

    It's a known issue and wordpress.com are working on it.

  9. AcidS76
    Member
    Posted 3 years ago #

    i don't know why but instaling Jetpack plugin, stats work again

  10. luisiher
    Member
    Posted 3 years ago #

    No for me it says

    Module could not be activated because it triggered a fatal error. Perhaps there is a conflict with another plugin you have installed?

    But if it is a known Issue we will have to wait

  11. Robert
    Member
    Posted 3 years ago #

    Same issue here...

  12. AnneTanne
    Member
    Posted 3 years ago #

    I have the same issue, and the problem is also discussed on wordpress.com forums, but there seems not to be a real solution yet. For me, jetpack seems to work, but I'd like the other plugin to work.

    http://en.forums.wordpress.com/topic/stats-plugin-stopped-working-api-problem

  13. valboyko
    Member
    Posted 3 years ago #

    I'll add my name to the list.Hope it gets fixed soon!

  14. rjhayton
    Member
    Posted 3 years ago #

    Same here, yesterday it said there was problems, today it says I'm not authorized to view stats.

  15. seanax
    Member
    Posted 3 years ago #

    Add my name to the list too. My authorization to view the stats has apparently been revoked.

  16. awanderfullife
    Member
    Posted 3 years ago #

    Same as rjhayton's response. Yesterday it said that there were known problems and that WordPress was working on it. But today it says simply (and grimly!) that I am not authorized to view my stats.

    This is rather inconvenient when I am doing public relations work for a non-profit agency in Edinburgh this week and I can't even tell them how many hits we are getting.

  17. JDevL
    Member
    Posted 3 years ago #

    Same summary as awanderfullife. Getting worried this is the permanent "fix."

  18. jaxxcandles
    Member
    Posted 3 years ago #

    Same for me too! Yesterday a bit more detailed message and today says I am not authorized to view my stats. I live for these stats! I sure hope it can be resolved.

  19. jmjfkn
    Member
    Posted 3 years ago #

    Same for me too. Will wait.

  20. esmi
    Forum Moderator
    Posted 3 years ago #

    Please see the other threads on this topic.

  21. JDevL
    Member
    Posted 3 years ago #

    Which one? There have been half a dozen in the last few days.

  22. alseymour
    Member
    Posted 3 years ago #

    Seems to be working now...

    Yeah!

    - Andrew

  23. unseenmortal
    Member
    Posted 3 years ago #

    @alseymour aka Andrew

    How did you make it work? Did you installed jetpack?

  24. JonLeeHart
    Member
    Posted 3 years ago #

    Same issue here.

  25. paulreset
    Member
    Posted 3 years ago #

    Ah fixed - Jetpack hadn't installed properly - reinstalled and all good.

  26. alseymour
    Member
    Posted 3 years ago #

    @unseenmortal

    Honestly, I just sat back and waited...

    Apparently the Wizards behind the curtain fixed something...

    A-)

  27. alseymour
    Member
    Posted 3 years ago #

    BTW - I do NOT use the Jetpack...
    But I am looking at it, kinda...
    A-)

  28. jacadie
    Member
    Posted 3 years ago #

    same issue...

    Add my name to the list too. ( ? )

  29. FaithMechanic
    Member
    Posted 3 years ago #

    The error message is now gone and the stats are back up, but the numbers are changing all over the board. Older values are now different, and now each time I refresh my page the numbers change from one set of values to another. In addition, the numbers on my Dashboard window differ from the main Stats page, which differs from the total at the bottom and from the Summary Tables page.

    PS I do not use the Jetpack.

    I love WordPress Stats; bring it back.

  30. sitemarca
    Member
    Posted 3 years ago #

    I also have the same problem. I cannot acced to the WP Statistics... Which is the solution? I need help. Thanks!

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