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WordPress.com Stats buggered since upgrading to 2.9 (31 posts)

  1. rnsrobot
    Member
    Posted 4 years ago #

    Been running the WP.com Stats plugin since August, love it. Since upgrading to 2.9 the plugin appears to be working properly, but apparently there have been zero hits for the past three days. Something is obviously wrong there. Anybody else have this problem or has there been a fix for it?

  2. farrell
    Member
    Posted 4 years ago #

    Yes, stats module did reactivate after 2.9 upgrade but shows no hits. So, I'm reasoning the plugin is broken with 2.9.

  3. dille
    Member
    Posted 4 years ago #

    It's not really going to help you, I'm afraid, but it works in my 2.9 setup. That would make it a "2.9 with certain hosters" problem; there's a few of those.

  4. NielsT
    Member
    Posted 4 years ago #

    Here I also found troubles with the WordPress.com stats plugin. Since the upgrade successfully completed, I've got zero hits since that day and on....
    Version of the WordPress.com stats plugin is release 1.6.

  5. cpkid2
    Member
    Posted 4 years ago #

    Not working for me either. I'm on WordPress 2.9 hosted with DreamHost.

  6. NielsT
    Member
    Posted 4 years ago #

    Even an uninstall/install option on the WordPress.com stats plugin didn't solve this issue...

  7. twuks
    Member
    Posted 4 years ago #

    Same here...
    Any other stats plugin we can use?

  8. NielsT
    Member
    Posted 4 years ago #

    strange thing: it has nothing to do with your host:
    Here I use approx. 5 WP-sites,
    and so far I can tell, only 1 of them has this problem...

    So in my opinion: WordPress.com Stats isn't that foolproof and should be fixed...

    So far: still no stats and 0 users the last couple of days!

  9. cat
    Member
    Posted 4 years ago #

    I'm new to wordpress.org and just installed the site statistics. (i've had a blog at wordpress.com and never had problems.)

    Will someone from WordPress address this? Is there another program that should be used?

    I saw that they are offering an update to 2.9. Does that solve the problem? Thanks!

  10. uesugi-b
    Member
    Posted 4 years ago #

    I've just two days ago upgraded my blog casualexplosion.com from WordPress 2.1 to WordPress 2.9. Along the way I decided to stop using Slimstats and go with the WordPress.com stats, which have been working fine in another smaller blog I manage (WordPress 2.8.6).

    However the WordPress stats plugin reports that my site has received 0 visitors the last few days. It regularly receives about 500 visitors per day.

    Is anyone looking into fixing this problem?

  11. uesugi-b
    Member
    Posted 4 years ago #

    UPDATE
    I've discovered that the stats weren't working due to my cobbled together theme, which lacked a

    <?php wp_footer(); ?>

    call at the end of the page (just before the </body> tag). Once I added that line the stats started rolling in as expected.

  12. NielsT
    Member
    Posted 4 years ago #

    Nope that didn't work for me... I use the Birdie-theme from lorem Ipsum.

  13. DynaBMan
    Member
    Posted 4 years ago #

    For what it's worth, the plugin is working fine for me, even after upgrading to WordPress 2.9.

  14. Alex Rodriguez
    Member
    Posted 4 years ago #

    It has been working fine for me however the stats are not appearing in my Dashboard. The stats widget fails to load.

  15. popart
    Member
    Posted 4 years ago #

    Not working for me with WP 2.9... reporting 0 hits after 3 days.
    I'm also using Analytics360 which shows that my site is getting hits.

    Please fix Stats for 2.9 !!

  16. cat
    Member
    Posted 4 years ago #

    does upgrading to 2.9.1 help?

    I'm used to wordpress.com where things seem to get FIXED - or at least addressed/responded to - once people make note of the problem!

  17. MulletMidget
    Member
    Posted 4 years ago #

    Same problem here. Getting 0 hits. Upgrading to WP 2.9.1 didn't help.
    The smiley GIF image appears in the footer in Internet Explorer (not in Firefox) but still no hits.

  18. 07RedR6
    Member
    Posted 4 years ago #

    I upgraded from 2.9 to 2.9.1 also.
    I seem to be having the same problem, except I am getting some hits, I have a total of five. But I also have "Visitor Maps and Who's Online" plugin installed and it show that I have had 22 unique visits in the past two day.
    MulletMidget mentioned a smiley GIF... I don't see that on mine. I'm using safari.

    Edit: I looked at my site in foxfire and the smiley showed up.
    When I viewed the source code in safari the wordpress tracker script was not ever there. but when i viewed the source in foxfire it was.

  19. 07RedR6
    Member
    Posted 4 years ago #

    is there a way to contact the people about the plugin directly? do they even know there is a problem? we need some service...

  20. juedm
    Member
    Posted 4 years ago #

    Just upgraded with a new theme, and Stats haven't worked since day One!

  21. errataheldhi
    Member
    Posted 4 years ago #

    Mine worked for about ten minutes earlier today but stopped and hasn't worked since. I've only installed it today and have spent some time trying to figure it out. I did find an address for a guy at Automattic who assisted someone else with a similar problem. I'll e-mail him and link him to this thread. Maybe he can help us.

  22. MulletMidget
    Member
    Posted 4 years ago #

    I read they had made some API changes in version 1.5.4 of the plugin, so I uninstalled version 1.6 and installed the older 1.5.3, and now I can see my hits in the stats graph from the admin panel.
    So it seems the hits are counted, just not displayed.

    This will be my solution until an updated version is released.

    Version 1.5.3 can be downloaded here:
    http://wordpress.org/extend/plugins/stats/download/

  23. errataheldhi
    Member
    Posted 4 years ago #

    That didn't work for me at all.

  24. MulletMidget
    Member
    Posted 4 years ago #

    It worked only on one of my blogs. I run WP 2.9.1 on both of them, but different themes. So maybe it's an issue with poorly written themes?

    The one that worked (but still not with v1.6 of the plugin) uses "The Gazette Edition" theme from Woothemes.

  25. MulletMidget
    Member
    Posted 4 years ago #

    I was a bit too fast with my latest comment.
    The stats are working on my second blog too, I saw today.

  26. Andy Skelton
    Member
    Posted 4 years ago #

    I am the author of the Stats plugin and the WordPress.com stats system. The problems described here are not present in my WordPress 2.9 blog. Most users have no complaints. This is a minority issue with unknown cause.

    I have offered to help debug this issue with several users claiming that Stats stopped working after upgrading to WordPress 2.9. Some resolved the problem by deactivating and deleting the plugin, then re-installing it manually. None of these users have provided the access I need to allow me to find the cause and a solution.

    The last attempt got as far as this: all of the files were properly installed but the web server would not serve the flash file that displays the chart or any other file from the Stats plugin directory. When I requested the file, WordPress responded with 404 Not Found. This indicates a probably misconfigured server, for which the fault could be with the host, the administrator, or WordPress itself. I am quite sure that Stats is incapable of making its files invisible to the web server. That user gave up when I said I needed to log into their server.

    I am still willing to help but I can't do it without full cooperation from someone with an affected blog. I will need to log into your hosting account by secure shell (SSH) using your password or you will have to install a temporary key I will provide. You don't need any technical skills of your own; you just need to be able to trust a contributing developer and Automattic employee. If you are willing, please email me at my first name at automattic.com.

    Andy Skelton

  27. cat
    Member
    Posted 4 years ago #

    Hi Andy,

    Thanks for writing in. I just upgraded the stats - thought it might help but no. Under 'stats,' it is saying my 'busiest day' was January 1, 1970 even tho' obviously the blog did not exist then. So I'm wondering if the date could be off and that's what's causing the stat problem. Is that possible? Or maybe that's the default info.

    Thanks.

    Cathryn.

  28. Andy Skelton
    Member
    Posted 4 years ago #

    Cathryn, I can look at your issue if you give me your blog URL.

  29. asamuels
    Member
    Posted 4 years ago #

    My stats stopped working when I upgraded from 2.9 to 2.9.1 it is now asking for a new api, but I havent changed it or associated that key with any other site??

  30. halfwaytoconcord
    Member
    Posted 4 years ago #

    I reinstalled wordpress stats (161) on wp 291 after installing new theme using Thesis 1.6

    I cannot get wordpress stats to report clicks even though it is reporting incoming links

    How can I troubleshoot this after

    checking that my api key is correct and selected correct web site

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