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WordPress website crashed (8 posts)

  1. webofnithin
    Member
    Posted 2 years ago #

    hey.,
    some one plz help me.my wordpress site http://tecktipzandtrickz.com crashed suddenly ,ot was running fine .the site showed a blank screen and from forums i added "wp debug" now it displays a error "deprecated" as u can se on my site.plz help me to restire ....

  2. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    Try:
    - switching to the Twenty Eleven theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

  3. webofnithin
    Member
    Posted 2 years ago #

    thanx for ur reply..........i cant access sub folders ,cant access dashboard,nd the themes directory has just some empty text files....and i cant upload themestooo please help me

  4. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    If you cannot access your site by FTP, you need to speak to your hosts.

  5. webofnithin
    Member
    Posted 2 years ago #

    we spoke ,they told that its the prob with wordpress......plz help us

  6. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    No - they are wrong. WordPress cannot affect your FTP. Without that access, you cannot fix your site.

  7. webofnithin
    Member
    Posted 2 years ago #

    now i accessed ftp but cant change ,remove or rename folders

  8. esmi
    Theme Diva & Forum Moderator
    Posted 2 years ago #

    It's a server issue - not a WordPress one. You need to speak to your hosts. You are paying them for this kind of support.

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