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[resolved] WordPress Update Softaculous Stall (4 posts)

  1. jennyfogarty
    Member
    Posted 1 year ago #

    Hi there,

    I have been trying to upgrade WordPress from 4.2 to 5.1 this morning but am getting a stall at 95%. Its been like this for over 30 minutes. Is this normal?

    I created a back up first, although I cannot seem to be able to find the Back Ups folder anywhere, so I am nervous to click away from the page and try again.

    Anyone got any ideas?

    Jen

  2. brijesh-soft
    Member
    Posted 1 year ago #

    Hi,

    I am from the Softaculous team. The WordPress upgrade should not take 30 minutes. Can you open a support ticket with us we will resolve the issue for you.

    And you can also refer to the following guide on how to restore a backup :
    http://www.softaculous.com/docs/How_to_Restore_a_Backup

  3. jennyfogarty
    Member
    Posted 1 year ago #

    Hi there, I actually refreshed the page, and it all worked perfectly. thank you for your reply anyway. Panic Over!

  4. brijesh-soft
    Member
    Posted 1 year ago #

    Hi,

    Glad to know everything works fine now.
    Feel free to contact us if you face any issues in future.

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