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WordPress Shopping Cart other than wp e-commerce? (31 posts)

  1. Mark Waterous
    Member
    Posted 5 years ago #

    I apologize in advance for a topic that is often covered here, but I'm looking for an ecommerce solution for WordPress other than wp e-commerce and I keep coming up with blanks.

    I've tried wp e-commerce's (herein referred to as WPE) 'stable' release with 2.7.1 and I can't even change administration settings as the tabs won't let me access the payment options page or shipping. WPE stable with 2.8 breaks almost every administration page bar none. WPE beta with either 2.7.1 or 2.8 is sketchy at best since I can finally modify administrative settings but the paypal gateway only works 2 times out of 10 with the EXACT same order and information... the list goes on, but regardless I have scoured the net trying to get it working seamlessly and that doesn't seem to be happening.

    It seems odd that something as big as the market for ecommerce integration in WordPress would be cornered by this plugin. What else is out there? I saw the one over at Tribulant, but I'm wary of the fact that their showcase sites don't work, so there's not really a good example, and I'm not spending money on anything I'm not sure of.

  2. triplemoons
    Member
    Posted 5 years ago #

    I too have been scrounging for an eCommerce solution that fits with WordPress. None of the existing that are found in the plug-in search are anywhere near acceptable.

  3. nolongeractive
    Member
    Posted 5 years ago #

    ...I'm not spending money on anything I'm not sure of

    There are a number of free options.

  4. Mark Waterous
    Member
    Posted 5 years ago #

    There are a number of free options.

    Any favorites you'd like to suggest?

  5. nolongeractive
    Member
    Posted 5 years ago #

    Well there's mine... atrocious ratings, but seems to work for one or two people. ;-) I know there are a few others out there (search for "cart" in WP's plugins page), but I don't know enough about them to comment on how good they are.

  6. triplemoons
    Member
    Posted 5 years ago #

    I imagine your atrocious ratings were from the lack of support, extremely confusing backend and the fact that you have to pay for documentation. I could bang my head into my desk for wasting my time again.

    Why is their no decent eCommerce solution for WordPress?!

  7. nolongeractive
    Member
    Posted 5 years ago #

    Lack of support? Erm... I don't think so. I've never not addressed messages on the forum (originally) and in the message groups (now), nor failed to reply to emails.

    As for confusing backend, perhaps you could explain what you find confusing?

    Finally documentation: there are step-by-step instructions describing basic configuration and setup in the About page. There is also info below each of the fields in the settings pages. I charge for the full docs in the same way as a number of other open source projects. Other developers charge for their plugins, for additional features, or solicit donations. My experience with donations, is that no one does it, and frankly, I don't think there's anything wrong with trying to recover a little of my time investment.

    I wonder how much time you've personally invested in contributing to the WP community yourself? I wonder how happy you'd be giving away your time, for free, as a majority of plugin developers do?

    The answer to your question is undoubtedly because of the not-insignificant effort in developing such a solution, the fact that people like you immediately rubbish a project with nary a word of constructive feedback, thus things do not and will not improve.

  8. Mark Waterous
    Member
    Posted 5 years ago #

    Everybody really needs to stop getting retaliatory when somebody offends their plugin. If you release something into the widespread community, no matter how fantastic it is, it will get some poor feedback. I'm sure there's places where people hate WordPress itself, maybe even posted on these forums, but I doubt you'll see Matt come in here and tell them they're being ridiculous.

    Take the bad with the good, and grow with it, or at least roll with it. ;)
    </soapbox>

    Honestly, some of us are just plain frustrated and speaking for myself only, I'm still frustrated, but dealing with it better now. :)

  9. triplemoons
    Member
    Posted 5 years ago #

    Here, this is a detailed critique (not that this is based on what I expect from eCommerce, not what I expect this particular plug-in to do):

    1) You're better off having Yak with it's own drop down section, all in one place instead of in both the Tools and Settings. That way users don't have to bounce back and forth, and also would know immediately where everything is.

    2) The "Basic Instructions" would be better off in a file by itself instead of taking up all of that space and making me look at it constantly.every time I try and edit something. That's a lot of information and extra load time for something that really doesn't need to be where it is.

    3) I see no information on drop downs. If I don't see any obvious way to use drop downs, I can only assume I have to pay for your documentation to be able to use it.

    4) Way too much short code. This should all be auto generated when installed. It should automatically generate pages for the products, checkout, etc.

    5) There should be a way to add products without having to manually create a page or post per product. There is no way a client of mine would be able to use this system by themselves. For clients that would want to just have me handle it would be a different story of course.

    6) I see no information on how to input a payment system using a manual credit card machine.

    7) If you charge for documentation, I would make that known before people take the time to download, install and fart around. By known, I mean give a run down of what isn't covered in your Basic Instructions.

    By all means, you're entitled to charge whatever you want for the documentation. But expect people to complain and rate the plug-in low because it doesn't do much good without detailed documentation.

    I hope that helps with your feedback concern! That was all that I immediately noticed with the plug-in. When it proved too complicated to work with I didn't dive very in depth into it and tossed it out.

  10. Dan Milward
    Member
    Posted 5 years ago #

    A good e-Commerce site takes time to setup because as a seller there are many options you can tweak to optimize and extend your reach.

    That said the reality is that you can setup WP e-Commerce in no time at all as you can on the e-Commerce video on the wordpress.tv site.

    Here is a look at the latest WP e-Commerce running WordPress 2.8
    http://apps.instinct.co.nz/wp-2.8.1/products-page/

    It is as they say bloody awesome!!

  11. Dan Milward
    Member
    Posted 5 years ago #

    Also I have to agree with Jason here. Quite often people don't tend to provide useful feedback - as developers we're not magicians or mind readers. We need to know specifics if something goes wrong.

    I think this is the main reason why developers tend to ignore certain support requests. Especially if the rules of conduct say 'please provide wordpres version, or php version or whatever else they ask for. Or especially if we know the answers are out there and we "know" people have not searched the forums :P

    (I speak on behalf of every major WP plugin developer I have ever spoken too - and I've met a lot)

    Oh well. Peace guys. WordPress rules!!!
    Plugin consumers rule!!! And so do Plugin developers :)

  12. triplemoons
    Member
    Posted 5 years ago #

    A good eCommerce site shouldn't be too complicated for it's non-programmer users to create products. That's a big problem with Yak I think. I can't hand over an eCommerce site using Yak to my clients who have no basic programming skills.

    While WP eCommerce was swift to setup (if you look at my list, a lot of what I stated being problems with Yak WP eCommerce already does), it doesn't have basic features that I require which is why it's already been tossed.

  13. nolongeractive
    Member
    Posted 5 years ago #

    Everybody really needs to stop getting retaliatory when somebody offends their plugin.

    I don't think I'm being retaliatory. I think I'm making a valid criticism of an attack without supporting evidence. Frankly, I don't care whether people use my plugin or not. Really. I use it on a couple of sites, it's useful for me. If others find it useful, that's great.
    That said, triplemoons has provided evidence (now), so let me address that... ;-)

    In reply to each of the points:

    1) Originally YAK had its own section (back when the WP menu was at the top), but someone suggested tighter integration within the WordPress menu structure, which made sense at the time, hence the reason the pages are now split across multiple menus.

    2) Again, this used to be in a separate file, but I followed another suggestion that the instructions should be bundled with the plugin (rather than making someone go to a different site). Can't please everyone I guess.

    3) Valid criticism I think. I'll add the info to the basic instructions.

    4) I don't like auto-generating pages. I used a plugin a few years ago which auto-generated pages. Horrible. So, I'm afraid the shortcodes will remain.

    5) That's a feature. I want(ed) closer integration with WP -- and a lot of users appear to like that ethos.

    6) That's in the handbook. And you're right -- you'd have to pay to find out. Oh the humanity. That said, basically, go to the Payments tab, add a new payment type. Give it a name (such as Credit Card), then select "SPECIAL: Credit Card" from the drop down. Create a landing page (more markup I'm afraid) for successful orders, and select it in the dropdown in section "Manual Credit Card settings".

    7. I do make it known. From the home page:

    Detailed installation and configuration instructions can be found in the YAK Handbook, but basic installation instructions are included in the plugin (after activation, in the "Settings" menu, click "Yak" and then read the "About" tab).

    But valid point, I don't actually say you have to pay for it right there. Will fix that.

  14. triplemoons
    Member
    Posted 5 years ago #

    Yes, you're correct that you can't make everyone happy. Everyone has a different idea on what is easier to navigate and understand. As a developer, I need to think of how the client views things and provide the best option based on that. For me, that means I need to have things as simple as possible because most of my clients aren't the greatest when it comes to technology.

    I do like being able to use a page for a product (if I were doing the updating/editing), but I think eShop does this method much better. The only downfall of eShop is it doesn't offer stock quantity for its drop downs and does not accept manual CC machines.

    I wish I could take different features from wp-eCommerce, Yak and eShop and stick them all into one!

  15. ukis
    Member
    Posted 5 years ago #

    in answer to the original question - you can get to all of the tabs in settings by right clicking on the tab and then open link in new window (or tab)

    hope that helps
    Regards
    Web paje
    http://www.pje-itc.co.uk

  16. nolongeractive
    Member
    Posted 5 years ago #

    I've shifted the instructions out anyway. They've been moved to the yak home page (on the WP Extend site).

  17. etegration1
    Member
    Posted 5 years ago #

    A good e-Commerce site takes time to setup because as a seller there are many options you can tweak to optimize and extend your reach.

    That said the reality is that you can setup WP e-Commerce in no time at all as you can on the e-Commerce video on the wordpress.tv site.

    Here is a look at the latest WP e-Commerce running WordPress 2.8
    http://apps.instinct.co.nz/wp-2.8.1/products-page/

    It is as they say bloody awesome!!

    it's awesomely 404.

  18. nolongeractive
    Member
    Posted 5 years ago #

    LOL

  19. aberrantphoto
    Member
    Posted 5 years ago #

    Take a look at Shopp. Although I haven't used it personally, I am thinking about it as an alternative to wp-ecommerce, which I have worked with.

    Here is a link to the shopp site: http://shopplugin.net/

  20. russwilson
    Member
    Posted 5 years ago #

    @triplemoons - have you tried Magento? I'm actually trying to evaluate WP e-commerce and Magento in parallel. WPE was much easier to install but Magento has everything you could ever want, and the admin is really nicely designed.

  21. auz1111
    Member
    Posted 5 years ago #

    I purchased shopp and it seems to be fitting my needs so far. I have not used it extensively enough to give a review, but it was very easy to install and setup. http://shopplugin.net/

  22. triplemoons
    Member
    Posted 5 years ago #

    Russ, my host tells me that Magento is not permitted on the hosting account that I have with them because I would require a dedicated server. Something about it runs something differently that screws with hosting not on a dedicated server. I don't quite remember what the reasoning was.

    At that, I want one control panel that the client can use instead of two. My clients in general aren't very technologically inclined, so it just makes things easier.

  23. Informatique
    Member
    Posted 5 years ago #

    Hi folks,
    I quite agree with Triplemoons about Yak, there is a serious lack of information about the usage of the plug-in. I appreciate that I can pay for a help file, but to be honest, when faced with such basic initial help, I personally lose confidence in a product immediately.
    I downloaded Yak and tried it out, but there were one or two things that I wanted from it (in particular product variations which I would have thought would be required by most cart users), which don't seem to be available.
    I actually think that Yak could be pretty useful to me, but the obviously incomplete help files have meant that I have had to look elsewhere.
    As someone who has been in business for many years, I would suggest that writers of plug-ins (whether free or paid), take on board all feedback on their products even if it is negative, without posting defensive or sometimes aggressive replies. We often learn more from criticism than we do from compliments!
    I also think that all software designers should stand back and look at their products from the point of view of the end user. IMHO, I believe that 50% of a good product is good instructions and support.

  24. nolongeractive
    Member
    Posted 5 years ago #

    Product variations are handled by categories. It's described (albeit rather briefly) in the installation instructions (step 4).

    Just FYI, I do take on board all feedback. But in many cases I don't have the time to actually do much about it. That's not defensive. Just a fact of life.

  25. nolongeractive
    Member
    Posted 5 years ago #

    Been thinking more about this... ;-)

    I appreciate that I can pay for a help file, but to be honest, when faced with such basic initial help, I personally lose confidence in a product immediately.

    So, assume you go into a store and pick up a white-boxed software product. On the front of the box is a glossy logo, on the back is a bullet-point list of features, and a few screenshots. You buy it, take it home only to discover it doesn't do exactly what you wanted.

    Compare with an open source plugin. You download, install, get to play around with the basic features. If it doesn't do what you want, you've lost what? 10-20 minutes of time? And in some cases, if you want to do something more advanced, at that point you have to crowbar your wallet open.

    I know which model I prefer.

    I also think that all software designers should stand back and look at their products from the point of view of the end user. IMHO, I believe that 50% of a good product is good instructions and support.

    You make the assumption that developers don't look at their products from the point of view of the end user. I'm sure many (most?) do, but there are always other considerations that limit the best of intentions (be it budget, resource, whatever). Personally, I made the decision that I'd like to recover some of my time investment, so I sell the detailed instructions and only include basic installation on the plugin page. Personally, if I was getting a dollar for every download, I'd have everything available for free, and I'd be developing features left-right-and-centre to make sure I got more downloads.

  26. Harty
    Member
    Posted 5 years ago #

    And the answer is...?

  27. triplemoons
    Member
    Posted 5 years ago #

    You're SOL. ;)

  28. smplejohn
    Member
    Posted 4 years ago #

    Just played with some of the core files to get the admin working. Under wpsc-admin find display-options-settings.page.php and navigate to line 127. There is a variable for $link that holds the links in the admin section. Simply add target='_parent' right before '$class' and you're set.

    Not sure about the other issues. Just now trying this cart out.

  29. fryguy173
    Member
    Posted 4 years ago #

    Another option out there that you might want to consider is Market Theme.

    http://www.markettheme.com/

    It's not a plugin, but rather a ready-to-go theme with it's own built in shopping cart system. You simply connect it to Paypal for the transaction portion.

    One of the best benefits, is that you can have an online store up and running right away, instead of spending time trying to integrate code. Just set it up, and be done...

    If you currently have a WP theme that you like, many members just install a new instance of WP in a sub-folder (named store or something), and then just activate the Market theme in that install. On your main theme, all you have to do is put a link in your navigation bar.

    There's also an online demo of Market you can play around with.

  30. phpoet
    Member
    Posted 4 years ago #

    PHPurchase is a WordPress eCommerce plugin. Our plugin stands out for several reasons. First, the approach we took to implementing the plugin was to let WordPress manage all aspects of the page layout. There are plenty of ways to implement photo galleries, embed videos, etc. already available for WordPress. PHPurchase simply adds e-commerce functionality. Second, we have placed a strong emphasis on documentation and support by providing screencast tutorials, help articles, and live chat embedded in the the "Help" page of the PHPurchase admin panel and on our website. Our developers are also available to help troubleshoot problems, build out an entire WordPress store, or anything in between. Lastly, PHPurchase is fully compatible with the WordPress Affiliate Platform plugin if you wanted to run an affiliate program for your online WordPress store. No additional configuration is needed to start running your own affiliate program.

    If there is anything I can do to help, just let me know. Thanks!

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