WordPress.org

1. LloydDeJongh
   Member
   Posted 5 years ago #

   Hi

   I've been running WordPress since 2.01, and have now upgraded to 2.1. I have upgraded as each new update was released.

   I have the used the option below for a while now:

   E-mail me whenever:

   * Anyone posts a comment
   * A comment is held for moderation

   Since the upgrade I no longer receive notification emails of comments.

2. Austin Matzko
   Member
   Posted 5 years ago #

   I think the "from" address changed since 2.0.1. Have you checked your email's spam folder to make sure the emails aren't being sent there?

3. LloydDeJongh
   Member
   Posted 5 years ago #

   Hi

   Thanks for the reply. I check my spam folder regularly, the comments are not going there. I used to get them up to v2.07, but since the upgrade I receive no more notifications.

4. Wes
   Member
   Posted 5 years ago #

   I (and some others, apparently!) have been having the same problem (see this thread: http://wordpress.org/support/topic/100849 ). Try checking your mail logs -- here's the error showing up in mine:

   smtp server didn't accept RCPT To: command, replied "550 mail from 74.208.16.2 rejected: administrative prohibition".

   I've been trying all kinds of fixes, from changing the from address to the admin e-mail to attempting to relay the messages through the smtp server directly with the wpPHPmailer plugin, but nothing seems to be working. :/

5. Tom Lany
   Member
   Posted 5 years ago #

   Have you checked to be sure that you didn't disable these E-mails on the options tab in WP?

6. Wes
   Member
   Posted 5 years ago #

   "Have you checked to be sure that you didn't disable these E-mails on the options tab in WP?"

   Of course! And no, that wasn't the problem (at least in my case).

   I did, however, just discover a way to get around the problem. Since apparently my problem had something to do with the smtp server rejecting messages, I installed the WordPress Swift SMTP Plugin and configured it to send through the server via authenticated means. The reply-to section of the received e-mail messages is a bit odd in that it includes both the sender (wordpress@whatever.com) and the commenter's e-mail addresses, but at least it's functional.

   Also, when I enabled it, configured it, and tried the built-in test e-mail function, it's worth noting that my test e-mail did NOT send (although it said it did). I still receive comment notifications, though. Weird.

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