WordPress.org

1. pdstein
   Member
   Posted 1 year ago #
   

   I tried to install and set up a WordPress Network this evening. After following the instructions and logging in as the admin, the Network link is not there. I tried going directly to /wp-admin/network/ and get the message "You do not have sufficient permissions to access this page."

   I'm really not sure what to do next.

   I saw somewhere that someone had this problem because their web host didn't support WordPress networks, so I thought I'd ask my network administrator but I couldn't find the system requirements. This - http://codex.wordpress.org/Create_A_Network#Server_Requirements - is not particularly helpful.

   Can someone point me to the system requirements for a wordpress network or provide any other help to get this working?

   Thanks!

2. imnotgonnatell
   Member
   Posted 1 year ago #
   

   If your host supports WP, then they support networks/multisite. GENERALLY!!

   What step have you gotten up to in setting up your network?

3. pdstein
   Member
   Posted 1 year ago #
   

   I followed all the instructions. It seems as though either there is a server configuration problem or I didn't follow the instructions 100% correctly (though I'm pretty sure I did).

4. imnotgonnatell
   Member
   Posted 1 year ago #
   

   If it is a permissions issue then, do you have super admin rights?

   Check in your profile.

5. pdstein
   Member
   Posted 1 year ago #
   

   On wp-admin/users.php it has me listed as "Administrator" In the "Change roll to..." drop down, there is no option for super admin.

6. Andrea Rennick
   Customer Care at Copyblogger Media and Studiopress
   Posted 1 year ago #
   

   If you're not logged in as the super admin, then you can't check to see if you are the super admin or make another one....

   I tried going directly to /wp-admin/network/ and get the message "You do not have sufficient permissions to access this page."

   Okay, here's the original message. Great.

   Are you the ONLY administrator of this blog?

7. pdstein
   Member
   Posted 1 year ago #
   

   Yes, I'm the only administrator.

8. Andrea Rennick
   Customer Care at Copyblogger Media and Studiopress
   Posted 1 year ago #
   

   Is your username admin or something else? I have tried it with a different username than "admin", so I know it does work.

   We may have to go fix something in your db.

9. pdstein
   Member
   Posted 1 year ago #
   

   Hi Andrea, the admin username is "admin." What do you suggest I do next?

10. Andrea Rennick
    Customer Care at Copyblogger Media and Studiopress
    Posted 1 year ago #
    

    Look in the sitemeta table for the admin_user_id field. should be 3rd one down right on the page when looking in phpmyadmin. It should have a value of 1 which should be the user id of your admin name.

11. pdstein
    Member
    Posted 1 year ago #
    

    Yes, it does.

12. pdstein
    Member
    Posted 1 year ago #
    

    I would also appreciate it if you could point me towards the server requirements. All I've been able to find so far is this - http://codex.wordpress.org/Create_A_Network#Server_Requirements, which just says to contact the server admin.

13. Andrea Rennick
    Customer Care at Copyblogger Media and Studiopress
    Posted 1 year ago #
    

    It's pretty standard stuff, same as single WP. The only thing extra is the wildcard subdomains - if you use them.

    what host are you on?

14. pdstein
    Member
    Posted 1 year ago #
    

    Thanks. OurChurch.Com is the host. Pretty standard shared hosting environment I believe. I'm not using wildcard subdomains. Any other ideas?

15. Andrea Rennick
    Customer Care at Copyblogger Media and Studiopress
    Posted 1 year ago #
    

    Then they may have locked down a few things that you don't have access to change.

    Never heard of 'em. most of the *major* shared hosts have very few (and predictable) issues.

16. pdstein
    Member
    Posted 1 year ago #
    

    Well, can you tell me what those things are that they may have "locked down" so I can look into them? And if there are any other possible things other than server configuration that could be causing my problem could you list them all in one message so hopefully I won't have to take up any more of your time?

    Thanks!

17. Andrea Rennick
    Customer Care at Copyblogger Media and Studiopress
    Posted 1 year ago #
    

    If I knew *specifically* what they may have done to block access to Network Admin, then yes I would list it. But I don't. And I haven't been able to reproduce it. So really, I'm just giving an educated guess on where to look.

    Yes, there's a few other threads where others have had the same issues but I don't think any of them said exactly what the problem was.

    You could check on permissions & ownership of the /wp-admin/network/ folder.

    Did it create all the extra db tables for you?

    If it's something in the server config, then as I stated earlier, on a shared host you won't have access to things like the Apache configuration.

18. pdstein
    Member
    Posted 1 year ago #
    

    >>You could check on permissions & ownership of the /wp-admin/network/ folder.

    The permissions of the /wp-admin/network/ folder are 755 and the owner is the the hosting account user. What should they be?

    >>Did it create all the extra db tables for you?

    Which tables are extra?

    >>If it's something in the server config, then as I stated earlier, on a shared host you won't have access to things like the Apache configuration.

    I have pull with the network administrator. So if there are any configuration changes needed, I can make them happen as long as they won't have a significant impact on the other accounts on the server.

    Can you contact you privately, give you the account info and have you take a look?

19. Andrea Rennick
    Customer Care at Copyblogger Media and Studiopress
    Posted 1 year ago #
    

    I can't, sorry.

20. pdstein
    Member
    Posted 1 year ago #
    

    Could you respond to the other questions in my previous message?

    Thanks,
    Paul

21. Andrea Rennick
    Customer Care at Copyblogger Media and Studiopress
    Posted 1 year ago #
    

    The permissions of the /wp-admin/network/ folder are 755 and the owner is the the hosting account user. What should they be?

    Same as the other WordPress folders.

    >>Did it create all the extra db tables for you?

    Which tables are extra?

    http://codex.wordpress.org/Database_Description#Multisite_Table_Overview

    . So if there are any configuration changes needed, I can make them happen as long as they won't have a significant impact on the other accounts on the server.

    As I said above - if I knew exactly what was causing and knew exactly what to tell you to fix it, I would. ;)

22. pdstein
    Member
    Posted 1 year ago #
    

    All of those tables exist except wp_sitecategories

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