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[closed] WordPress Hosting Problem - Huge lag using WP (8 posts)

  1. Paul Tovey SEO
    Member
    Posted 1 year ago #

    So I have the Starter Package with 123 Reg:
    http://www.123-reg.co.uk/web-hosting/

    And here's my website: SEO

    My website has some huge lag problems that I cannot figure out and 123 reg Support will not help me with it as it's a third party application.

    Loading my webpage takes a good 10 - 20 seconds.
    Logging into my admin panel takes 3 - 4 minutes.
    If I click anything on my admin panel, I either get 'Error: Server Out of memory' or a 404.
    My website has become un-usable and I cannot figure out why.
    Is it the coding of the theme?
    Is it the plugins being used?

    Please see the messages between me and the 123 Reg Support team below:

    Thank you for contacting 123-reg on the 26th March 2013.

    You currently have 10 active plugins:

    WordPress SEO (also a resource intensive plugin)
    WP-PageNavi
    W3 Total Cache (not suited for shared hosting environments and probably one of the main reasons your website loads as it does)
    U-Design Shortcode Insert Button
    Simple Image Sizes
    Revolution Slider
    Jetpack by WordPress.com
    Google Analytics for WordPress
    Get The Image
    Antispam Extra

    As we only offer hosting services, codding guidance is outside our scope of support, I'm sure that you can understand that, it is not the we are passing this issue but simply we cannot provide support for each application that you could install on your hosting package, we only provide the means for you to do that yourself as this is not a managed product.

    The website you are seeing when accessing the domain name, is generated dynamically based on the scripts used by WordPress, therefore the delay to which you are referring is the time required by the server to execute each script.

    We have 3 main limitations imposed on all accounts on the shared platform:

    CPU execution time per process - 16 seconds
    Memory limit per process - 90MB
    Concurrent processes - 5

    If we can be of any further help with regard to this or any other matter, please do not hesitate to contact us.

  2. Paul Tovey SEO
    Member
    Posted 1 year ago #

    NOTE: This webpage has been lagging far before the WordPress SEO and W3Total Cache plugins were installed.

  3. Tier3Marketing
    Member
    Posted 1 year ago #

    There is no doubt you have excessive style sheets and javascript files. But it still shouldn't load that slow. I hate to blame hosting but there is a good chance that is the issue. I would just get a cheap account at bluehost, clone your site and upload it to there and see the difference. If for some reason there is no difference just cancel the account. I'm 99.9% sure it's your hosting man.

  4. Tier3Marketing
    Member
    Posted 1 year ago #

    I even used http://tools.pingdom.com/fpt/ to test page load and it was saying it couldn't connect to the server as well.

  5. Paul Tovey SEO
    Member
    Posted 1 year ago #

    I'm trying to access my Admin Panel plugins but I keep getting a Out of memory Error, gahhh! I can't even turn them off.

  6. Tier3Marketing
    Member
    Posted 1 year ago #

    You can just clone the site through your cpanel or whatever your host provides. Or WP Twin is really good and really fast. I have a few bluehost accounts we can test it on one of them if you like. Just let me know.

  7. Paul Tovey SEO
    Member
    Posted 1 year ago #

    I actually don't have any kind of CPanel. I installed WP through some 123 App section. I've just spoken to 123 Reg and they seem to think my website is super fast and is in perfect condition.

    I think i'll sign up to HostGator in the morning, shame though and what a waste of money!

  8. Andrew
    Forum Moderator
    Posted 1 year ago #

    I'm going to close this thread because of the amount of spam it has been and continuously will be attracting from the references of hosting providers.

    If you discover the issue is not with your hosting providers and is instead with WordPress, feel free to open a new thread and continue the conversation.

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