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WordPress doesn't support sftp? (2 posts)

  1. Bronwyn Taggart
    Member
    Posted 1 year ago #

    I'm trying to install a new theme on a new site I'm making, but when I get the screen that asks for my server credentials, it won't take them. Our IT guy tells me that's because we have secure FTP, and that WordPress doesn't handle that. He says I have to download the theme files to my computer and upload them through Filezilla. How do I download the theme file?
    Thanks!
    -B.

  2. Andrew Bartel
    Member
    Posted 1 year ago #

    Had never heard that so I tried to sftp into a WordPress install and it was fine. Ask him to make you an ftp account.

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