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[resolved] WordPress closed account (6 posts)

  1. kathmcg1
    Member
    Posted 1 year ago #

    I think this is the right version. It appears the codes have been erased from my site. It looks like the account was hacked and my website appears to have been erased. eles.com.au It is my livelihood and I don't know what to do! I can't log into the admin to work on my site and the site appears to have disappeared. HELP!!!

  2. CedarPointConcepts
    Member
    Posted 1 year ago #

    Contact your web host. Hopefully you made a recent site/database backup or the host automatically did. Did you verify that your files are missing through your hosting control panel? What makes you believe it was a hack and not a malfunction?

  3. kathmcg1
    Member
    Posted 1 year ago #

    It appears my account has been hacked and some important codes erased. I cannot log into the admin of my wordpress sites at all. So I can't access my wordpress account. It appears I have been locked out. My domain host has a back up and for a fee they will restore it. However I am waiting on further instructions from them about what I am to do next.

    Thanks for your help :)

  4. CedarPointConcepts
    Member
    Posted 1 year ago #

    Get as much information from them as you can as to what kind of attack it was and how it was done. This will help you secure your site once it is restored.

  5. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

  6. kathmcg1
    Member
    Posted 1 year ago #

    Had to pay to get site back up :( Going to be more vigilant about hacking!

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