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WordPress Admin White Screen of Death (26 posts)

  1. darylbullis
    Member
    Posted 6 months ago #

    After some months of not updating my site, I decided to go in and add some entries, change theme, then back up for upgrade to 3.8. It was then I discovered I encountered the so-called Admin page White Screen of Death. Admin functions are displayed on the left, but the page is blank. My website works, but I just can't edit it at all.

    My site is http://www.darylbullis.com and I'm using Hostmonster cPanel X. I'm a real newbie with doing any edits on the cPanel side of things, so any advice on how to get back to my Admin page to update the out of date theme, I'm all ears.

  2. brockh2446
    Member
    Posted 6 months ago #

    I would start with disabling plugins and see if the problem persists.

  3. brockh2446
    Member
    Posted 6 months ago #

    I did find this after some research;

    Try this

    take a look at your functions.php file and make sure the are NO spaces at the top or bottom.

    I found this tip here

  4. darylbullis
    Member
    Posted 6 months ago #

    Can I disable plugins on the FTP site by renaming the plugins folder? I tried that, and nothing changed.

    I read here somewhere that there could be a problem with PHP and looking at the error log for today, this is what I'm getting:

    PHP error_log:
    /home2/darylbul/public_html/wp-admin/error_log:

    [20-Jan-2014 20:42:01 UTC] PHP Fatal error: Access to undeclared static property: WP_Screen::$this in /home2/darylbul/public_html/wp-admin/includes/screen.php on line 706

    [20-Jan-2014 20:47:37 UTC] PHP Fatal error: Access to undeclared static property: WP_Screen::$this in /home2/darylbul/public_html/wp-admin/includes/screen.php on line 706

    [20-Jan-2014 20:47:43 UTC] PHP Fatal error: Access to undeclared static property: WP_Screen::$this in /home2/darylbul/public_html/wp-admin/includes/screen.php on line 706

    [20-Jan-2014 22:09:23 UTC] PHP Fatal error: Access to undeclared static property: WP_Screen::$this in /home2/darylbul/public_html/wp-admin/includes/screen.php on line 706

    etc.

  5. darylbullis
    Member
    Posted 6 months ago #

    I found an extra space after the closing tag in functions.php and deleted it. That didn't help.

  6. brockh2446
    Member
    Posted 6 months ago #

    I read here somewhere that there could be a problem with PHP and looking at the error log for today, this is what I'm getting:

    Can you confirm what version of PHP you're running?

  7. darylbullis
    Member
    Posted 6 months ago #

    Can you confirm what version of PHP you're running?

    In cPanel under phpMyAdmin it says Version information: 3.4.11.1

    Is that what you're looking for?

  8. brockh2446
    Member
    Posted 6 months ago #

    n cPanel under phpMyAdmin it says Version information: 3.4.11.1

    Is that what you're looking for?

    I think that is refering to phpmyadmin version. If I'm not mistaken phpmyadmin requires php 5.2 minimum but lets double check what version youre on.

    You can reference this link to check the version of php in CPanel.

  9. darylbullis
    Member
    Posted 6 months ago #

    You can reference this link to check the version of php in CPanel.

    Thanks - php version is 5.4.24

  10. brockh2446
    Member
    Posted 6 months ago #

    I decided to go in and add some entries, change theme

    Just curious have you tried changing the theme back?

    I'm still doing some research, but these are some basic troubleshooting steps we can try for now.

  11. darylbullis
    Member
    Posted 6 months ago #

    Just curious have you tried changing the theme back?

    I wasn't able to change the theme - I wanted to and that's why I logged in so I could make that change. It's when I logged in I saw the White Screen o' Death.

  12. brockh2446
    Member
    Posted 6 months ago #

    Judging by this post, try renaming your active theme folder to cause WP to default to the default theme.

  13. darylbullis
    Member
    Posted 6 months ago #

    I renamed the active theme folder, but that didn't activate the default theme. Going to my site now it is just blank.

    In my themes folder there is twentyeleven for the original default when I started the site. There are no other themes in there.

  14. brockh2446
    Member
    Posted 6 months ago #

    I wonder if your theme is built off of twentyeleven then...

    I know you mentioned you already tried the Plugins folder trick, can you follow the steps in this link and just confirm for me it doesn't work again;

  15. darylbullis
    Member
    Posted 6 months ago #

    Followed the steps to disable plugins by changing the active_plugins option_value field to: a:0:{}

    Still a no go.

  16. darylbullis
    Member
    Posted 6 months ago #

    For reference, my current theme is Fluid Blue 1.7.2

  17. brockh2446
    Member
    Posted 6 months ago #

    Hey I noticed that the theme hasn't been patched in 2 years, it may be incompatible with newer versions of wordpress. Can you try to manually install a new theme and see if the problem persists?

    Manually install theme

    Manually change theme

  18. darylbullis
    Member
    Posted 6 months ago #

    Ok, I just now manually uploaded twentyfourteen into my themes and then used phpMyAdmin to change the theme. I'm still getting the White Screen on my Admin page and my site also disappears.

  19. brockh2446
    Member
    Posted 6 months ago #

    Let set it back to that Fluid Blue theme so your website at least works then. Hmm, do you know what version of WordPress you are stuck on at least?

  20. brockh2446
    Member
    Posted 6 months ago #

    I'm think we should maybe manually update the website to WordPress 3.8.

    We now know for sure something is broken internally. You can follow this to manually update wordpress, remember to download a backup of the WordPress folder should Sh*t hit the fan.

  21. brockh2446
    Member
    Posted 6 months ago #

    BTW, I do see that you were able to change back to the Fluid Blue theme.

  22. darylbullis
    Member
    Posted 6 months ago #

    Let set it back to that Fluid Blue theme so your website at least works then. Hmm, do you know what version of WordPress you are stuck on at least?

    Just set it back to Fluid Blue. I'm running WordPress 3.4.1

    I'm think we should maybe manually update the website to WordPress 3.8

    I'll tackle a manual update to 3.8 tomorrow. I'll reply to this thread with the results. I appreciate your help so far!

  23. brockh2446
    Member
    Posted 6 months ago #

    No worries and you're quite welcome. Please let me know how it goes.

  24. Sleneau
    Member
    Posted 6 months ago #

    Did you ever get around to removing your plugins? Whenever this has happened to me in the past, it has been a plugin conflict. That isn't to say this is the only reason is happens, but it is something major that you can try.

    I would make a list of your plugins, and then delete everything in the plugins folder via FTP. It works, you know it was a plugin issue. If not, switch back to a default WordPress them (with the plugins still deleted). If that fixes the issue, then it was a theme problem. If you do both of these things, and still nothing happens, then save your wp-config.php file, and your themes, and replace the rest of WordPress with a freshly downloaded version from wordpress.org.

    If the problem still continues after that, then it's likely either a server error or database issue. Those suck.

  25. darylbullis
    Member
    Posted 6 months ago #

    Huzzah! Manual update to 3.8 using FTP was a success. You really saved me from pulling whatever is left of the hair I have right out of my head! Fluid Blue still works, but now my Admin page works and I'll be able to use a new theme and move forward with my site plans.

    Thanks, man!

  26. brockh2446
    Member
    Posted 6 months ago #

    Huzzah! Manual update to 3.8 using FTP was a success. You really saved me from pulling whatever is left of the hair I have right out of my head! Fluid Blue still works, but now my Admin page works and I'll be able to use a new theme and move forward with my site plans.

    Thanks, man!

    Glad we could help!

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