WordPress.org

1. Quass1m
   Member
   Posted 1 year ago #

   The problem started just after the installation. When I logged in for the first time to admin page of my WordPress website it went to the usuall dashboard for only 1 second and then the only thing I could see was a white loading page. To change anything I had to manually type posts page's adress to be able to move around admin pages. The problem occurs at bashboard, occasionally during typing a new post and when I try to input any wigdet into header, footer, etc.

   The same thing happens on 2 different websites on 1 hosting server. Plugins and themes are not the problem, as the problem starded just after WP installation.

   I am rather inexperienced WP user so please let me know what more info should I provide.

2. VCWD
   Member
   Posted 1 year ago #

   Hi Quass1m are you having trouble accessing the dashboard? - when I go to wp-admin I get sent directly to the home page, I'm showing logged in but can't get to the dash - is your problem similar?

3. t-p
   Member
   Posted 1 year ago #

   Plugins and themes are not the problem, as the problem starded just after WP installation

   They can still cause conflict. Just to rule out these two possibilities, try (if you already have not tried):

   -deactivating ALL plugins temporarily to narrow down and possibly fix the problem. If the problem goes away, activate them individually to find the culprit.

   If you don't have access to your admin area, try deactivating them manually via FTP or phpMyAdmin.

   -switching to the default theme ("twentyten") for a moment by renaming your current theme's folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.

   If you don't have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

   - resetting the plugins folder by FTP or phpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

4. Quass1m
   Member
   Posted 1 year ago #

   Sorry, I might have misspelled something. WB keep loading after entering admin panel straight after login, so it's main WP admin site, just above "posts". Apart from this I can access all admin pages. Turning plugins off didn't help. Neither did changing theme to default.

   It is not a problem of my computer nor my internet browser as it occurs on 2 different computers on both FF and Google Chrome.

5. keesiemeijer
   moderator
   Posted 1 year ago #

   try:
   - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

6. Quass1m
   Member
   Posted 1 year ago #

   try:
   - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

   Still the same.

7. esmi
   Theme Diva & Forum Moderator
   Posted 1 year ago #

   Try adding define('CONCATENATE_SCRIPTS', false ); to the bottom of your wp-config.php file (just before the require_once line).

8. Quass1m
   Member
   Posted 1 year ago #

   Try adding define('CONCATENATE_SCRIPTS', false ); to the bottom of your wp-config.php file (just before the require_once line).

   Unfortunately, this also didn't help.

9. t-p
   Member
   Posted 1 year ago #

   (If you are not your own server) Have you brought this problem to the attention of your hosting provider?

10. Quass1m
    Member
    Posted 1 year ago #

    (If you are not your own server) Have you brought this problem to the attention of your hosting provider?

    No, I have not (yet) but considering that they didn't replay to my earlier question I can't expect too much of them.

    I suppose they will just say it's WP's fault so please give me a good reason I could base on while writing to them. Of course if you can.

11. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    Tell them that you've been through all of the standard WordPress troubleshooting steps and quote the url of this thread as a reference.

12. t-p
    Member
    Posted 1 year ago #

    Also, ask them if they have problem at their end, or they made any changes to your account, or if there are any limitations/restrictions, etc.

13. Quass1m
    Member
    Posted 1 year ago #

    Finally! I did not receive an answer from my hosting provider but I found information on a certain blog that it's quite common error for this provider - home.pl

    The problem lays in a script counting site's views. It needs to be turned off in hosting's administration panel.

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