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HELP! WordPress account blank - Gravity forms conflict? (2 posts)

  1. Tickets
    Member
    Posted 10 months ago #

    Hello!

    Hoping you can help, fairly new to this.

    I have gravity forms heavily integrated into my wordpress site. I have logged in the last few days to find my account blank, cannot access pages, events etc basically anything. The gravity forms also don't seem to be connecting data captured to my site.

    My gravity forms plugins have this copy listed under them, however my web developer says their keys is valid. Register your copy of Gravity Forms to receive access to automatic upgrades and support. Need a license key? Purchase one now.

    Would I be getting this message if that was true?

    Also is there any known conflict between wordpress and gravity forms and does anyone have a fix for this?

    Thanks so much for your help!

  2. catacaustic
    Member
    Posted 10 months ago #

    I've never had that problem with Gravity Forms so far. I'd suggest that if the key is still valid, then your hosting server has something blocking the connection to their validation servers. Unfortunately there's really nothing that anyone apart from your developer can do about it as they are the ones with the (supposedly) valid key which gives them access to Gravity Forms support forums.

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