Thread Starter
guvna0
(@mumpages)
I have checked the via FTP, and most of the photos are completely gone from the server. Some remain, but there are entire directories that seem to be a) deleted or b) cleared of contents.
F$#&ing angry about this, not happy at all. Thank god I tested the ‘upgrade’ on my own blog before unleashing it on a site I have with hundreds of paying customers. Not good enough WP.
Thread Starter
guvna0
(@mumpages)
…am I the only one to get this issue..?
It appears part of the problem is that WP has added bits to the links to photos effectively breaking the links. WTF.
What folder were these in? WordPress upgrades lack the ability to delete wp-content/uploads (no, I’m serious about this).
I also have this issue. It’s been 10-days to 2 weeks since I last worked on my blog (www.bevtheboomer.com). Last night I found all but 1 photo gone from my media library–that’s over 100 photos missing. I looked at the blog posts that should have had photos. Where a photo should have been I found a rectangular box with the name of the photo in it. My site is hosted on GoDaddy, and I called their tech support. The technician found my photos using the FTP history, and I think I’ve restored them to the current FTP folders. The photos now show on my blog, but they are still missing from my media library. I’m using the 2011 theme, and I have 3 other WP blogs where the media libraries are fine.
To sum it up, some time between April 3 and last night, all but 1 photo from my media library were deleted from the FTP folders. I have restored the photos to the FTP folders, and they now show up in my blog posts, but they are still missing from my media library.
I know just enough about coding to be dangerous, so I keep things as vanilla as I can with my 4 blog sites. Any help would be greatly appreciated.
Thread Starter
guvna0
(@mumpages)
What folder were these in? WordPress upgrades lack the ability to delete wp-content/uploads (no, I’m serious about this).
Yes – thats where they were – spot on. I’m about to start troubleshooting again now, but it appears that some of the links have gone from (for example) /uploads/2014/04 to uploads/2014/4/2014/4 where its added an additional path to the image. I can see that I can manually go through and fix at least some of the issues… but what a serious PITA. Never had issues upgrading to new versions of WP before, but this was a fairly major change.
If you know how to resolve this it would be extremely helpful 🙂
Thread Starter
guvna0
(@mumpages)
BevTheBoomer – sounds like the exact issue I had. Media library showing nothing but errors/blank images
Thread Starter
guvna0
(@mumpages)
OK to clarify, and after looking at the issue again – WP, since the update, has inserted what appears to be the year/month before images. IE mysite.com/uploads/2014/4/2014/3/image.jpg.
The images are still there in the same folder they always were in.
There must be a way to remove this prefix from all the links. Once done the site will revert to the way it was prior to the 3.9 update.
Can anyone advise how to do this?
[Please don’t bump]
Thread Starter
guvna0
(@mumpages)
Well as an FYI to anyone who either stumbles across this via a Google search or here, I have a work around. Using your backup, copy via FTP every photo back into the directory WP thinks the photos are in.
IMO, this is an issue re settings/media where there is an option to save media under year/month.
I deselected this option on another site I have, and upgraded it to WP 3.9. Deselecting/upgrading/reselecting this option prevented the issue from occurring.
Hope that helps someone in the future. And I am just very disappointed in the WP team that they failed to either answer my post or to properly test the new version.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
This part is very true.
What folder were these in? WordPress upgrades lack the ability to delete wp-content/uploads (no, I’m serious about this).
OK to clarify, and after looking at the issue again – WP, since the update, has inserted what appears to be the year/month before images. IE mysite.com/uploads/2014/4/2014/3/image.jpg.
Can you provide a link to a site that illustrates this? I know you’ve had this problem but the upgrade couldn’t have caused this. I’d like to see the effected site and look at the image URLs.
MumPages – For the site that was affected, do your images now show in your media library?
Thread Starter
guvna0
(@mumpages)
Here is an example of this, these are from the one page. Note that it only affected Featured Images and Galleries mainly. Here is one from the gallery with the modified URL, note the double slash too… I have NFI on that to be honest:
http://bellsabroad.com/st-peters-pool/
http://bellsabroad.com//wp-content/uploads/2014/04/2013/10/St-Peters-Pool-057.jpg
Here is one from the same page that was not in the gallery but was unaffected:
http://bellsabroad.com/wp-content/uploads/2013/10/St-Peters-Pool-046.jpg
More affected links:
http://bellsabroad.com//wp-content/uploads/2014/04/2014/03/Oxford-047.jpg
http://bellsabroad.com//wp-content/uploads/2014/04/2014/03/Oxford-032.jpg
The issue occurred on every page that had a gallery.
I realise that WP won’t delete images in the upload folder, I figured that out fairly quickly 🙂
However, this issue happened immediately after I upgraded WP, and there were no issues whatsoever before this. I had deactivated every plugin also (after) to see if that helped.
Thread Starter
guvna0
(@mumpages)
MumPages – For the site that was affected, do your images now show in your media library?
They show now. I copied every image (I couldnt be bothered only moving the affected images) into the /2014/04 folder. Now they all show up in the Media Library. I used simple logic – if I couldnt fix the URL I would put the pictures where the URL was pointing 🙂
Jan Dembowski – During the first week of April, I uploaded numerous photos to this group of posts: http://bevtheboomer.com/category/myflatpet/. As I described in my previous post on this thread, I found the photos MIA. They had been deleted from the FTP folders–I agree, it seems unlikely that the update would do this. I recovered the photos and the blog posts now look right. What’s making me nuts is that the photos do not show up in my media library. I’m also missing the photo I was using for my header.
Thread Starter
guvna0
(@mumpages)
BevTheBoomer – do you use a Gallery plug in???
