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[resolved] WordPress 3.7.1 compatibility issue (4 posts)

  1. Ovidiu Zeicu
    Member
    Posted 9 months ago #

    There seems to be compatibility issues with WordPress 3.7.1. Right after install and activation I got error messages at the top of dashboard, I've added an entry successfully, but on the website the entry is all over the page. I've tried to chance the template, change again to another template, change to default again, every time the result is a but different, but with huge spaces across rows, as if the CSS is missing. The errors are:
    Warning: is_dir(): open_basedir restriction in effect. File(/home/u872794746/public_html/wp-content/connections_templates/index.php/) is not within the allowed path(s): (/home/u872794746:/usr/lib/php:/tmp) in /home/u872794746/public_html/wp-content/plugins/connections/includes/template/class.template-api.php on line 310 Warning: is_dir(): open_basedir restriction in effect. File(/home/u872794746/public_html/wp-content/connections_templates/.htaccess/) is not within the allowed path(s): (/home/u872794746:/usr/lib/php:/tmp) in /home/u872794746/public_html/wp-content/plugins/connections/includes/template/class.template-api.php on line 310

    My test site: http://wdev.zz.mu/directory/

  2. Ovidiu Zeicu
    Member
    Posted 9 months ago #

    The plugin is supposed to be compatible with versions up to 3.6.1, so I installed WordPress 3.6.1 on a separate folder, I get the same errors, but the outcome looks good, all lined up properly. Any idea why I get the same error on 3.6.1 too?

    Test site: http://wdev.zz.mu/wp/connections/

  3. shazahm1
    Member
    Plugin Author

    Posted 9 months ago #

    @ Ovidiu

    Connections is compatible with WP 3.7.1. Looks like I need to update that...

    The issue is caused by the web host configuration. You'll have to reach out to their support to have it resolved.

    Here's a Stack Exchange topic that has a lot more on the open_basedir restriction in effect topic

  4. Ovidiu Zeicu
    Member
    Posted 9 months ago #

    Thank you for the reply.
    The issues I talked about occurred on my work server, so it doesn't affect me much. After reading your reply, I've tested it on the the client's host and it works great on WP 3.7.1.
    Thank you.

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